Software Engineer 4 - Contingent

Job Description:
In this contingent resource assignment, candidate may:

• Consult on complex initiatives with broad impact and largescale planning for Software Engineering.
• Review and analyze complex multifaceted, larger scale or longer-term Software Engineering challenges that require in-depth evaluation of multiple factors including intangibles or unprecedented factors.
• Contribute to the resolution of complex and multifaceted situations requiring solid understanding of the function, policies, procedures, and compliance requirements that meet deliverables.
• Strategically collaborate and consult with client personnel.

• 5 plus years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education.

• ServiceNow Platform Expertise: Deep understanding of ServiceNow modules like Incident, Problem, Change, CMDB, Knowledge, and Service Catalog.
• Scripting: Proficiency in JavaScript (especially Glide API), and familiarity with HTML, CSS, and AngularJS for UI customization.
• Workflow and Automation: Experience with Flow Designer, Business Rules, Client Scripts, UI Policies, and Scheduled Jobs.
• Integration Knowledge: Understanding of REST/SOAP APIs for integrating ServiceNow with other systems.
• Reporting and Dashboards: Ability to create and manage reports, performance analytics, and dashboards.
• Troubleshooting: Ability to diagnose and resolve platform issues efficiently.
• Process Improvement: Skill in analyzing workflows and suggesting automation or optimization.
• Data Analysis: Understanding of data structures and ability to interpret system data for insights.
• Communication: Clear communication with stakeholders, translating technical details into business language.
• Collaboration: Working with developers, business analysts, and endusers to gather requirements and deliver solutions.
• Documentation and Knowledge Management: Maintaining system documentation, internal facing playbooks, user guides, and change logs.

• Administrative support (i.e. ServiceNow platform group/access fulfillment).
• Exceptional Knowledge article creation and management.
• ServiceNow dashboards, reporting, and analytics.

Pay Range: $70- $75/HR on W2

The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.