Overview
On Site
Compensation information provided in the description
Full Time
Skills
Roadmaps
Microsoft Azure
Migration
Cloud Computing
Documentation
Human Resources
Microsoft Technologies
Systems Architecture
Computer Hardware
Technical Support
Management
Microsoft Office
Data Retention
Data Security
Encryption
Routing
Internet
Project Management
Communication
Collaboration
Partnership
Active Learning
Conflict Resolution
Problem Solving
Decision-making
Dependability
Information Technology
Microsoft Exchange
ITAR
Windows PowerShell
Scripting
Job Details
Title: IT Deskside Technician III
Location: Pittsburgh, PA
Duration: 12 Months Contract
Pay Rate: $38/hr on w2
Job Description:
The M365 Exchange Technician is responsible for the planning and developing of roadmaps and deliverables that help the company advance cloud capabilities within Microsoft Azure, as well as full support of the O365 Exchange for the email environment and other related technologies at Corporation. The person in this role must develop, document, make recommendations, and implement plans for automation of IT application processes.
Duties:
Technical support and troubleshooting for Exchange Online.
Day-to-day mailbox and mail flow management.
Assisting with migrations, permissions, and user configurations.
Assiting senior administrator with project work and new tasks.
Develop, document, make recommendations, and implement processes for the corporate email environment.
Work with internal project stakeholders (business clients, business analysts, developers, other architects), to define and deliver solutions on cloud platforms Maintain a common documentation library of standardized procedures and configurations.
Provide top level of support for incidents and problems in designated areas of expertise.
Work with an off-shore model of human resources for development efforts and operational support.
Provide guidance to senior leaders on emerging M365 technologies and changes being implemented that may impact the production environment Maintain deep technical insight and understanding of Microsoft technologies
Skills:
Systems and Technology - Ability to demonstrate knowledge of the practical application of systems and technology. This includes knowledge of systems architecture, hardware, operations, and life cycle.
Proactively monitor the health and alerting system for Microsoft Exchange and other M365 services and provide hands-on technical support for Exchange and related technologies including:
Management of Office 365 email users
Maintaining Exchange Online
Data retention policies, email & data security, content search, and encryption Support of Application Mail Flow and routing Maintain solution for on-premise applications to relay mail internally & externally Support of External Mail Gateway Maintain and set strategy for mail flow to internet Administer MS Exchange Online configuration with Admin Center and PowerShell
Project Management - Job requires planning and completion of large and small projects.
Communication and Interpersonal Skills - Job requires partnership with all levels of the organization.
Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
Dependability - Job requires being reliable, responsible, dependable, and fulfilling obligations.
Education:
Associates degree from an accredited institution Minimum 5 years of experience in information technology Minimum 5 years of M365/Exchange experience or Microsoft Exchange Certification Must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
This position is subject to the International Traffic in Arms Regulations (ITAR) which requires U.S. person status. ITAR defines U.S. person as an U.S. Citizen, U.S. Permanent Resident (i.e. ''), Political Asylee, or Refugee.
Preferred Qualifications:
Experience in PowerShell and Scripting to support administration of M365 environments
#TB_EN
Location: Pittsburgh, PA
Duration: 12 Months Contract
Pay Rate: $38/hr on w2
Job Description:
The M365 Exchange Technician is responsible for the planning and developing of roadmaps and deliverables that help the company advance cloud capabilities within Microsoft Azure, as well as full support of the O365 Exchange for the email environment and other related technologies at Corporation. The person in this role must develop, document, make recommendations, and implement plans for automation of IT application processes.
Duties:
Technical support and troubleshooting for Exchange Online.
Day-to-day mailbox and mail flow management.
Assisting with migrations, permissions, and user configurations.
Assiting senior administrator with project work and new tasks.
Develop, document, make recommendations, and implement processes for the corporate email environment.
Work with internal project stakeholders (business clients, business analysts, developers, other architects), to define and deliver solutions on cloud platforms Maintain a common documentation library of standardized procedures and configurations.
Provide top level of support for incidents and problems in designated areas of expertise.
Work with an off-shore model of human resources for development efforts and operational support.
Provide guidance to senior leaders on emerging M365 technologies and changes being implemented that may impact the production environment Maintain deep technical insight and understanding of Microsoft technologies
Skills:
Systems and Technology - Ability to demonstrate knowledge of the practical application of systems and technology. This includes knowledge of systems architecture, hardware, operations, and life cycle.
Proactively monitor the health and alerting system for Microsoft Exchange and other M365 services and provide hands-on technical support for Exchange and related technologies including:
Management of Office 365 email users
Maintaining Exchange Online
Data retention policies, email & data security, content search, and encryption Support of Application Mail Flow and routing Maintain solution for on-premise applications to relay mail internally & externally Support of External Mail Gateway Maintain and set strategy for mail flow to internet Administer MS Exchange Online configuration with Admin Center and PowerShell
Project Management - Job requires planning and completion of large and small projects.
Communication and Interpersonal Skills - Job requires partnership with all levels of the organization.
Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
Dependability - Job requires being reliable, responsible, dependable, and fulfilling obligations.
Education:
Associates degree from an accredited institution Minimum 5 years of experience in information technology Minimum 5 years of M365/Exchange experience or Microsoft Exchange Certification Must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
This position is subject to the International Traffic in Arms Regulations (ITAR) which requires U.S. person status. ITAR defines U.S. person as an U.S. Citizen, U.S. Permanent Resident (i.e. ''), Political Asylee, or Refugee.
Preferred Qualifications:
Experience in PowerShell and Scripting to support administration of M365 environments
#TB_EN
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.