Desktop/Helpdesk

Overview

On Site
$DOE
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - 6

Skills

helpdesk

Job Details

Skill

Required / Desired

Amount

of Experience

Industry certification (A+, Network+, MCP, etc)

Required

4

Years

4 years of relevant experience and preferred education of 2 year degree or equivalent technical study

Required

4

Years

Experienced in PC (desktop/laptop/thin client) support both desk side and remotely

Required

4

Years

Windows 7/10 installation, patching, and troubleshooting

Required

4

Years

Ability to troubleshoot issues with Microsoft 2019

Required

4

Years

Windows networking TCP/IP Configuration and troubleshooting

Required

4

Years

Escalate issues to next level support and or management accordingly

Required

4

Years

Ability to troubleshoot issues with Microsoft Edge and Google Chrome

Required

4

Years

Demonstrated experience providing support with remote tools

Required

4

Years

Ability to install and troubleshoot issues with a variety of in-house developed and 3rd party software

Required

4

Years

Troubleshoot desktop and network printers issues

Required

4

Years

Experienced in Google Workspace products

Required

4

Years

xperience in Apple device support (iPad, iPhone)

Required

4

Years

Experience with hard drive encryption preference for Bitlocker and McAfee

Required

4

Years

Ability to modify system registry

Required

4

Years

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.