Overview
Skills
Job Details
Salary Range:
$140,000 $180,000
Starting salary is based on minimum education and years of experience and increases based on education and/or experience.
Overview:
We are seeking skilled System Administrators to support the implementation, troubleshooting, and maintenance of Information Technology (IT) systems in a government environment. This role involves managing IT infrastructure, providing Tier 1 and Tier 2 support, and ensuring system performance and reliability.
Application Process:
Interested candidates should submit their resume detailing their qualifications and experience.
Security Clearance Requirements:
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U.S. Citizenship required
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Must possess an active TS/SCI Security Clearance with Polygraph
Key Responsibilities:
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Support implementation, troubleshooting, and maintenance of IT systems
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Manage daily IT operations, including system configuration
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Provide Tier 1 (Help Desk) and Tier 2 (Escalation) support
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Assist users with IT system access and usage
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Monitor and resolve issues related to:
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Client/server/storage/network devices
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Mobile devices
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Escalate issues and communicate status to internal and external stakeholders
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Perform system optimization, capacity analysis, and resource planning
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Configure/manage UNIX and Windows operating systems
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Install software and configure network components
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Provide detailed analysis and feedback on escalated tickets
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Support dispatch system and hardware issue resolution
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Support the design of systems, mission architecture, and hardware
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Demonstrate understanding of System Administration interdependencies within a Service Oriented Architecture (SOA)
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Analyze/resolve complex issues involving server hardware, applications, and software integration
Required Education & Experience:
Senior System Administrator:
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15 years of experience as a System Administrator on programs of similar scope, type, and complexity
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Bachelor's degree in a technical discipline from an accredited college or university
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Five (5) additional years of SA experience may substitute for a Bachelor's degree
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Required Skills:
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Proficiency in UNIX and Windows operating systems
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Strong troubleshooting skills and experience with IT systems