Senior Technical Architect

Overview

Remote
Up to $60
Contract - Independent
Contract - W2

Skills

Customer Support
IT Management
SEP
Sales Operations
Request For Proposal
Strategic Management
Solution Architecture

Job Details

Primary Role:
Deliver technical leadership and drive comprehensive solution architecture for ServiceNow implementations and services projects, and Domain Sep operations.

Key Responsibilities:

* Provide expert architectural guidance and support across implementation projects and services
engagements.
* Partner with Sales Executives and RFP teams to contribute to proposals, project and professional services solution design, and pre-sales support and demonstrations.
* Lead the technical operations and strategic direction of the Domain Separation (Domain Sep) platform
cleanup and upgrade to Yokohama, ensuring reliability and high performance.
* Research, plan, and oversee system patches, upgrades, and architectural enhancements for both the DomainSep environment and implementation projects.
* Assist with client support tickets via the SDI ServiceNow Support Portal

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