Overview
Skills
Job Details
Primary Role:
Deliver technical leadership and drive comprehensive solution architecture for ServiceNow implementations and services projects, and Domain Sep operations.
Key Responsibilities:
* Provide expert architectural guidance and support across implementation projects and services
engagements.
* Partner with Sales Executives and RFP teams to contribute to proposals, project and professional services solution design, and pre-sales support and demonstrations.
* Lead the technical operations and strategic direction of the Domain Separation (Domain Sep) platform
cleanup and upgrade to Yokohama, ensuring reliability and high performance.
* Research, plan, and oversee system patches, upgrades, and architectural enhancements for both the DomainSep environment and implementation projects.
* Assist with client support tickets via the SDI ServiceNow Support Portal