Overview
Skills
Job Details
Job Title: Plan Do Check Act (PDCA) & Continuous Improvement Manager
Location: Hybrid at Lansing, MI (Weekly 2 Days Onsite, Must be within 2 hours)
Duration: 6+ Months Contract
Rate: $92/hr C2C/1099 OR 85/hr W2
Responsibilities:
1. Conduct best practice research across private and public sector for OCI Leadership
2. Organize and evaluate quantitative and qualitative research.
3. Work with cross-functional teams to identify and evaluate research topics and approaches
4. Craft reports, presentations and other communication materials on the research conducted.
5. Generating insights from data and recommend follow up actions.
6. Present and promote research findings to program owners and business stakeholders.
7. Develop customized approaches, plans, and workshops to help address Business Area problems and issues.
8. Lead initiatives, coordinate with senior leadership, and align improvements with broader business strategy and KPIs
9. Lead user workshops and facilitating sessions, both in-person and virtual.
Skills/Requirements:
Four more years of research experience.
Deep understanding of guiding business to document ROI.
Deep understanding of practical metrics and how to help business areas seamlessly integrate and monitor metrics
Experience in crafting research plans, white papers and synthesizing research outcome reports.
Skills in crafting digestible summaries for executives and developing accompanying info graphics for wider communication.
Understanding of Lean tools and expertise in PDCA (Plan Do Check Act), used for iterative problem-solving and process refinement.
Experience in leading workshops to gather information, synthesize information and developing metrics.
Generating insights from data and effectively sharing research results.
Communication & Stakeholder Engagement - Conveying findings simply and persuasively in reports, dashboards, and presentations to diverse audiences from frontline workers to senior executives
Collaborating effectively with stakeholders and acting as a strategic partner in decisions.