Systems Engineer, Controls

Position Title: Systems Engineer Controls

Location: Onsite. Dearborn, MI.



Qualifications:

• 3+ years of experience in handling Connected Vehicle related Quality concerns.


• 3+ years in triaging with CAN and Clod tools.


• 2+ years - Understand and apply failure mode avoidance methods including linkage such as Quality History, Interface Analysis, DFMEA, and Design Verification Plan.


• 1+ year of experience with querying and utilizing large datasets to prove/disprove theories/investigations.

Position Description:

• Experienced OTA Triage and Quality Engineer supporting post launch Model E Products. Engage with cross functional Global teams to resolve OTA Quality issues in the form of warranty, customer feedback or post launch. Must be committed to fostering a solid one team approach, while having fun and creating high value for our OEM customers!


• Lead initial triage for all Post Launch quality OTA issues using a wide variety of tools and provide development teams with proper root causes. CAN, Cloud Logs, In Vehicle OEM Logs.


• Capture logs from Management Lease Vehicles or Early Access Program members to help root cause issues.


• Work on bench or vehicle setups to replicate issues and gather more logs when necessary.


• Analyze OTA Quality Key Performance Indicator (KPI) metrics for designated OEM Power Ups.


• Drive OTA JIRA Quality issues to resolution utilizing best engineering and quality practices such as: 5Ds, Fishbones, IS/ISNOT, 8D, R/1000 projections and Warranty Analysis tools.


• Create weekly JIRA Reports for responsible OTA items for Quality Issue Report to Executive Management weekly review.


• Leverage connected vehicle backend data to provide OTA or MMOTA on board issue projections on R/1000, CPU (Cost Per Unit), warranty impact analysis and overall quality projections.


• Assist in Go-No-Go Production and Pilot OTA launch decisions. Maintain tracking sheet for feature content vs deployment schedule.


• Present Quality perspective for critical on board OTA issues utilizing analytical data and benchmarks to Executive Management on critical on board OTA issues.

Skills Required:

• Analytical, Analytical skills, Analyzer, Systems Engineering, Telematics, Quality/Status Assessments Critical Success Factors.


• Maintain Leading and Traditional KPIs below yearly-established metrics.


• Establish/Track actions to achieve Best In Class (BIC) metrics.


• Speak to all issues assigned.


• Pro-actively address early rising customer facing issues by interacting real time data (using Operational Analytics dashboards and/or querying OEM Cloud data) as well as customer communication channels (CRC, App Stores, etc.).


• A passion for trouble shooting and thirst for gaining a deeper understanding of multiple technologies across a complex ecosystem.


• Keep a clear communication channel on daily work/activities with Direct Supervisor/Peers, while maintaining resilience to balance among daily/weekly new demands.

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About Advantage Technical

With company roots going back over 30 years, Advantage Technical is an engineering and information technology services company and a national leader in the provision of technical resources today. These services include Staff Augmentation, Direct Placement, Project Resourcing and Outsourcing - delivered from 40 key market locations, by over 3500 specialized contractors, to over 500 clients across North America. Advantage Technical is a Best of Staffing Diamond Award winner for both Clients and Talent. For more information about the industries and services offered by Advantage Technical, please visit .


Advantage Technical is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Advantage Technical is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.


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