Senior Program Manager, Treasury Technology

Senior Program Manager Treasury Technology Marketing Statement:

The Washington Metropolitan Area Transit Authority (WMATA) is seeking a forward thinking and strategically minded Senior Program Manager to join its Treasury Technology team. This pivotal role offers the opportunity to lead transformative initiatives that enhance the performance and efficiency of WMATA's revenue related business systems, directly supporting the Authority's mission of operational excellence and financial sustainability. As a key partner to the Director of Treasury Technology, the Senior Program Manager will manage cross functional collaborations, drive complex systems integration efforts, and oversee technology modernization projects that support WMATA's enterprise wide SmarTrip and fare collection systems. The ideal candidate brings a strong background in systems engineering, project management, and financial technology, coupled with a passion for public service and innovation. A successful candidate will play a critical role in shaping WMATA's treasury systems of the future. Join WMATA and be part of an organization that values accountability, impact, and service to the region where your leadership will make a measurable difference every day.

Minimum Qualifications

Education

• Bachelor of Science degree in Engineering, Information Technology, or related field

Experience

• Ten years (10) or more, of progressively responsible experience in technology team
  management, optimizing system performances, and project management methodologies.

Certification/Licensure

• N/A

Preferred Qualifications

• Master's degree in Engineering, Information Technology or related field
• Project Management Professional (PMP)
• Experience with financial applications
• Transportation & finance experience
• Detailed technical experience in fare collection system implementations

Medical Group

Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.

Mission Essential Designation:

• In accordance with the Washington Metropolitan Area Transit Authority's Continuity of Operations Plan (COOP) this job has been identified as critical to mission essential functions. Incumbents in this role may be required to report to or continue to work in the event of authorized office closings or service suspensions due to severe weather, natural disaster, fire, operational emergencies or related events.

Job Summary

The Senior Program Manager (SPM), Treasury Technology, will take responsibility for optimizing WMATA Treasury systems performance and minimizing capital/operational costs. SPM takes responsibility for revenue related business systems operations, transformations, and new initiatives. The Sr. Program Manager works closely with the Director, Treasury Technology in analyzing WMATA's current state, desired future state, and managing the processes required to realize improved WMATA services and financial sustainability. The SPM will collaborate across many departments, vendors, and
organizations coordinating/leading concept development, systems engineering, requirements management, scope management, program/project management, operations management, and system cost accounting.

Essential Functions

• Performs business analysis with the goal of maximizing WMATA's effectiveness through data-driven decisions.
• Performs concept value modeling, research, and define performance attributes, develop utility curves, brainstorm functional designs, create the design value mapping, and do the trade space analysis and reporting.
• Provides full-cycle program management for departmental initiatives in conjunction with Treasury, IT, and other department leaders to provide solutions to a variety of WMATA business operational needs.
• Plans, leads, coordinates, and collaborates with IT management and staff along with operational partners to lead SmarTrip and revenue projects through the appropriate phases of implementation and support throughout the WMATA enterprise.
• Manages timelines, risks, and scope; maintains program documentation, produces status reports and communicates status to management and stakeholders on a regular basis.
• Organizes and leads project teams; and works collaboratively with the project sponsor to meet program goals.
• Gathers status input from team members, maintains the project schedule, and publishes status reports to project and stakeholders.
• Escalates at risk" tasks or issues.
• Identifies, documents, communicates, tracks, and resolves issues to help the team meet program objectives.
• Schedules and facilitates post-implementation reviews, lessons learned exercises, and project closure activities.
• Serves as liaison between Treasury departmental users and IT to define and identify business requirements and potential solutions then works with IT to further refine solution, develop, test and implement.
• Applies project management methodologies, tracks project progress, manages expectations, manages and escalates issues and risks, develops and carries out change management plans (including communications and training), and provides project metrics.
• Researches, recommends, reviews, and comments on all aspects of quality assurance, project management, operational requirements, and procedures to ensure that program needs, quality guidelines, and schedules are adhered to and are cost-effective.

Other Functions

• Develops or critique business process and system enhancements
• Provides input on department goals and objectives
• Develops, encourages and maintains an open and professional relationship with internal and external customers
• Takes account of the customers business goals and operational environment in decisions and recommendations
• Maintains and promotes awareness and accountability with safety policies and procedures while performing job functions
• Promotes a positive safety culture and encourages reporting of safety concerns consistent with our Agency Safety Plan, other regulatory requirements within the Safety Management System and just culture principles
• Maintains and grows knowledge of the practical application of engineering science and technology, including applying principles, techniques, procedures, and equipment to the design and implementation of WMATA's fare collection and financial services
• Maintains and promotes awareness and accountability with safety policies and procedures while performing job functions. Promotes a positive safety culture and encourages reporting of safety concerns consistent with our Agency Safety Plan, other regulatory requirements within the Safety
  Management System and just culture principles.

The functions listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.

Evaluation Criteria

• Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.
• Evaluation criteria may include one or more of the following:
• Skills and/or behavioral assessment
• Personal interview
• Verification of education and experience (including certifications and licenses)
• Criminal Background Check (a criminal conviction is not an automatic bar to employment)
• Medical examination, including a drug and alcohol screening (for safety-sensitive positions)
• Review of a current motor vehicle report

Closing

WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.
This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.