Site Services Assistant Project Technical Lead

Overview

On Site
Depends on Experience
Contract - W2
Contract - Independent

Skills

Project Management
Change Management
SQL Server
Cabling Infrastructure
SCCM
Windows 11
Windows Servers
Cisco FIrewalls
Cisco Standard Protocols
CCNA Wireless
CCNA Routing and Switching

Job Details

Responsibilities
  • Oversee and assist in the installation and configuration of LAN, Telco, Data Center, A/V infrastructure, and application deployment.
  • Support new project implementation and provide ongoing technical troubleshooting of IT infrastructure, including desktops, laptops, mobile devices, printers, servers, and networking equipment.
  • Coordinate with internal customers and regional IT support personnel to ensure timely and effective project delivery and support.
  • Manage local infrastructure for manufacturing and administrative systems while adhering to corporate processes and policies.
  • Provide after-hours and weekend support as required.
  • Perform physical tasks such as lifting equipment (up to 50 lbs) and accessing IT hardware via ladders and staircases.

Must-Have Skills:
  • Strong troubleshooting, root cause analysis, and problem-solving abilities.
  • Outstanding customer service and communication skills (both written and verbal).
  • Self-starter with the ability to work under pressure and meet deadlines.
  • Excellent organization, time management, and teamwork.
  • Proficient in:
  1. Cisco Layer 2/3 Routing, Wireless Networks, Unified Communications Manager
  2. IT cabling infrastructure (Fiber, Copper, Telco)
  3. Windows 11, Windows Server, Active Directory
  4. SCCM, remote desktop tools, and PC imaging
  5. Service Management, Change Management, Outage & Problem Management (ITIL practices)
  6. DNS, DHCP, TCP/IP, and firewall rules

Preferred Skills:
  • CCNA Wireless and CCNA Routing & Switching certifications
  • Basic understanding of SQL Server database connectivity/configuration
  • Familiarity with Data Center infrastructure (Power/UPS, HVAC, cabling)
  • Project management experience

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