Overview
On Site
Accepts corp to corp applications
Contract - W2
Contract - Independent
Contract - 960 hour(s)
Skills
UI
Information Technology
Network
Microsoft
Tier 1
Cloud Computing
Recruiting
Training
Partnership
Communication
Project Scoping
Customer Support
ServiceNow
Issue Tracking
Microsoft Windows
Inventory
PASS
Screening
Reporting
Printers
Microsoft Technologies
Research
Technical Support
Computer Hardware
Oracle Linux
CompTIA
Job Details
CCS Global Tech is a rapidly growing Information Technology company with a diverse portfolio of technology products and services and a large network of industry partnerships. With over 22 years of being a successful business with a global talent pool and presence, CCS is a certified Microsoft Gold Partner and specializes in delivering expert Microsoft based solutions for technical and business needs. We have been recognized by Inc. 500 Magazine as one of the fastest growing small companies in the Unites States.
we are a Tier 1 vendor for the City and County of San Francisco for Cloud Services, Staffing Services and Training Services. For this multi-year opportunity with a diverse set of needs to address, we are currently focusing on establishing partnerships with individuals as well as companies who can help us enhance our overall service portfolio, cut lead times, and ultimately help us deliver successfully. We currently hold sizable Government accounts in the San Francisco bay area including City and County of San Francisco, San Mateo County, and Santa Clara County.
We take great pride in our global reach and local influence. Your experience alongside our highly skilled and talented internal team who guide you along the way, offers key insights into what helps you stand out in a competitive job market.
If you are a partner company, please submit resumes with contact information of your own W2 Consultants only. Submitted consultants are expected to have excellent communication skills.
Project Scope: The client is seeking experienced technicians to provide IT operational support in areas within IT Platform Services and for the 2025 Windows 11 Lifecycle Support and daily operational duties. The client is seeking technicians who can work 40 hours per week for a 960-hour engagement.
Roles/Responsibilities:
- Maintaining client support during client business hours.
- Ensuring ServiceNow assigned tickets to the contractor are processed and completed.
- Deliverables include, but are not limited to:
- Work on-site at clientoffice locations
- Occasionally drive personal vehicle between client office locations
- Provide Technology Support for Windows 11 Lifecycle
- Perform computer user data and software inventory services
- Perform lifecycle replacement computer services
- Provide computer technical hardware & software assistance
- Perform user, hardware, software inventory services
- Perform conference room support services
- Perform committee and board meeting support
- Complete assigned tasks in Service Now Ticketing System
- Windows 11 Lifecycle support including deployments, user assistance, hardware inventory support
Mandatory Skills:
- Contractor must deliver a fully functional and operationalized solution.
- The selected candidates must be physically able to perform the duties of the positionand MAY be required to pass a client medical examination and Fitness for Duty screening.
- The selected candidate(s) must be available to work on site at SMUD office locations. Some remote work may be available during the contract.
- Technical Requirements:
- Work Delivery - Ability to work with minimal direction, yet also work in a team environment
- Physical Duties - Ability to lift up to 50lbs
- Report to Supervisor, IT Platform Services
- Install, maintain, diagnose, and prepare computer hardware, printers, plotters, and related peripheral equipment with Microsoft software products in a networked environment.
- Diagnose, research and resolve computer issues
- Provide technical support for client Committee and Board Meetings OS & Computer Hardware Lifecycle Replacement Experience
Desirable Skills:
Desirable Qualifications- CompTIA Technician
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.