Technical Program Manager (with NPI or NFI experience)

Job Title: Technical Program Manager

Location: San Francisco, CA | Austin, TX | Dallas, TX | Atlanta, GA | Research Triangle Park, NC

Duration: 12 months+

Onsite: 4 days a week

Skills:

• Experience with project planning tools (JIRA, Gantt charts, Wrike, MS Project, Confluence, Google Docs, SharePoint)
• Strong understanding of hardware and software development for bringing new products to market
• Software Engineering
• Agile Methodology experience Scrum, Product Owner, etc

• Please note candidates will have 1 internal interview and 1-2 client interviews.

Job Description:

• Seeking an experienced Technical Program Manager for driving New Feature Introduction (NFI) for our firmware and software programs. As a Technical Program Manager, you will be working closely with our Software engineering, Hardware engineering, Product Management, Marketing, Support, Sales, Strategy, Finance, Legal and Operations teams to manage, facilitate, and deliver new firmware and software features with Cisco Meraki from concept to delivery. Our goal is to deliver high quality products on time and within budget.

You will be responsible for the following:

• Lead NFI programs / projects for Meraki product portfolios
• Build and drive program plans with well-managed dependencies and partner alignment
• Understand product use-cases and communicate technically with engineering teams
• Implement and track program work, milestones, action items, dependencies, risks, and mitigation plans
• Craft project status reporting and deliver executive briefings to update senior leaders and partners
• Adhere to metrics and governance for Meraki s process and provide inputs for process improvement
• Cultivate healthy collaboration between teams and develop strong working relationships with multi-functional teams to best understand and deliver on the business goals and priorities

You are ideal for this role if you have:

• Bachelors or higher degree in a related technical field or equivalent experience in software engineering and NFI
• Experience driving Cross functional programs with diverse operating models across the engineering teams.
• 4+ years of proven experience as an Engineering Program Manager or Technical
• Program Manager in software, embedded, or product delivery
• Consistent track record of delivering high quality products starts to finish
• Experience working across global teams to drive programs, optimally through multiple time zones
• Experience working in medium to large size companies that have gone through personnel growth in the SW engineering organization
• Strong understanding of hardware and software development for bringing new products to market
• Excellent communication, interpersonal, and presentation skills
• Experience with project planning tools (JIRA, Gantt charts, Wrike, MS Project,
• Confluence, Google Docs, SharePoint)
• Proficient in Agile Process Management Processes. Should be able to deal well with rapid changes and feel comfortable navigating uncertain/ambiguous situations.