Salesforce Business Analyst

Quinnox is a global IT services organization headquartered in Chicago, USA with presence in Europe, Middle East and India.

We are an Agile, Midsize CMMI Level 5, ISO 9001:2008 and ISO 27001:2013 certified organization, working with Fortune 500 clients and have successfully executed projects in over 40+ countries across the globe.

Quinnox is led by senior and seasoned professionals, in both business and technology, who have held key executive leadership positions in major banks, consulting groups, and technology products companies. All of us are focused on only one mission accelerating success for our clients and employees.

Job Description: Salesforce BA- Houston- Hybrid onsite 4 days a week

Roles and Responsibilities

• Coordinate with business stakeholders to identify business requirements and translate them into scalable Salesforce solutions.
• Create configurable solutions that comprise Flow, reports, custom objects, and validation rules.
• Manage various salesforce projects, including gathering information, planning, and executing projects.
• Understanding of Scrum and able to run agile scrum ceremony
• Formulate and maintain salesforce solution documentation. (e.g., process flows, data models, and technical specifications)
• Works with the design team to ensure that the most significant business operations are addressed.
• Educates and promotes CRM standard procedures to guarantee that the solutions produced are highest in class for the business's overall strategy and ethos.
• Create a requirements management strategy for the project, which describes; the process for elicitation, documentation standards, and formats.
• Familiarity with the backlog grooming process, attributes, review, and approval process.
• Plan and monitor scope by ensuring that needs are within the SOW's scope and communicating any variances for inclusion in the change control process.
• Assist the product owner in defining value and priority and selecting scope for upcoming releases and sprints by facilitating the continuing backlog grooming process.
• Maintain a functional grasp of the business requirements and project solutions.

Requirements and Skills

• Minimum 5+ years of experience as Salesforce business analyst
• Excellent knowledge of and shown proven expertise with Sales Cloud, Service Cloud, and Salesforce CPQ.
• Knowledge of development tools and processes that will aid in formulating use cases and designing project requirements.
• Ability to apply critical thinking, analytical, and problem-solving skills in a fast-paced atmosphere while managing various requests is needed.
• Collaborate with cross-functional teams to build sustainable applications.
• An analytical problem solver who knows and employs all declarative automation and Salesforce ecosystem features.
• Excellent interpersonal and organizational abilities, as well as the ability to communicate successfully with both technical and non-technical customers.
• Bachelor's degree in business administration, computer science, management information systems, or a closely related discipline is required.
• Ability to grasp the requirements of clients from diverse sectors and translate/present those demands into a compelling vision and roadmap for our clients.
• Excellent knowledge of Scrum, Agile, SAFe, DevOps, and technology such as Jira and Confluence.
• Salesforce implementation experience across the whole Software Development Lifecycle (SDLC)

At Quinnox, you will have the opportunity to take ownership of complex problems and craft solutions to make stuff from day one. Every day will bring fresh challenges that demand even more vivid thinking. Be involved in projects with our Product Development Team and be a part of a growing organization that meets our client s objectives and solves their challenges.

Our Core Value "Accelerate Success" :