Manager, IT Engineering

8/4/25

Location: TUL Mtc & Engr Base (TUL-MNTC)
Cities: Tulsa - OK
Requisition ID: 79850
This job will continue to be posted until at least X/XX/XX. If interested, please apply prior to this date.

Job Description

Intro

Are you ready to explore a world of possibilities, both at work and duringyour time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• As one diverse, high-performing team dedicated to technical excellence, you will focus relentlessly on delivering unrivaled digital products that drive a more reliable and profitable airline.

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
Exhibits strong business and leadership skills, deep technology perspective to guide solutions, and strong communication skills to coordinate with Engineers to ensure they understand business needs and objectives, as well as technical requirements of products
Collaborates with Business and IT leadership to execute and communicate organization's technical vision, mission, and work priorities, and drives progress towards roadmaps and ensures efficient technical product management and effective communication with stakeholders
Creates environment for delivery teams to be self-governing organizations who are accountable for their own performance and delivery commitments and measured accordingly
Removes roadblocks, cultivates relationships, and effectively communicates across IT and at various levels of leadership
Reviews source code changes and/or unit test cases when applicable (i.e. where design, coding or project can involve high risk).
Promote focus on improving continuous integration / continuous deployment automation using DevOps tools
Collaborate with cross-functional teams to align mobile solutions with TechOps goals and airline operational workflows.
Removes squad impediments and emphasizes cross-functional collaboration between roles
Provide input on technology decisions, people management, and product features across all stages of product lifecycle
Establishes open lines of communication between engineering squads and IT leadership, and support clear adherence to business requirements
Facilitate and monitor clear Engineer check-ins, sprint deliverables, and open communication toward squads and stakeholders
Drives forward increased technical upskilling across organization with education, programs, and metrics
Manages Engineer staffing strategy to ensure alignment to Scrum and Agile principles and work closely with Scrum Lead
Promotes use of industry leading technology trends and continuously assess AA IT needs and areas for improvement
Manages and leads adoption and migration of new and emerging technologies
Leads, develops, and mentors a high performing engineering team of individuals with a diverse range of technical skills and experiences
Exhibits a desire for continuous learning and sharing of new knowledge within the organization
Responsible for the hiring and managing of squad members, including staffing and performance reviews as well
Responsible for budget management and forecasting
Manages production issues and off-hours support, communication, and coordination, as needed
Works extended hours occasionally, based on the needs of the project and the operation

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience
Bachelor's degree in Technology, Computer Science, Information Systems, or related technical discipline, or equivalent experience/training
5 years of experience participating in delivery of solutions using ITIL / Agile / XP, or similar methodologies
3 years of experience leading product teams
5 years of Experience with SQL or NoSQL databases

Preferred Qualifications- Education & Prior Job Experience

• Airline industry experience, including engineering / business processes and supporting technology

Skills, Licenses & Certifications
Proven track record in leading Engineering initiatives that generate substantial value; well organized, able to multi-task, able to prioritize with minimal direction
Strong technical leadership, and extensive experience in Agile methodology-style leadership environment Excellent communication skills to present to executive management often and emphasize the important
intersection of business and technology
Proven ability to handle multiple products/work streams and demands efficiently
Experience in leading a team of individuals with various levels of skills and experience in potentially high stress and challenging situations
Demonstrated initiative, flexibility, and ability to adapt to changing priorities and work environment
Leads, influences, and upholds technology standards to ensure resiliency goals are met and continuously improved upon
Basic financial skills
Source Control: GitHub, Azure DevOps
Cloud Providers such as Azure and AWS
CICD: GitHub Actions, Azure DevOps
Deployment Technologies: Kubernetes, Docker, Azure Resources

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.