Release Strategist

Stefanini Group is hiring!

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Job Description

This role is part of the Release, Standards & Risk Management sub-chapter within the DW (Digital Workplace) Solutions & Control chapter.

The entry-level Release Strategist plays a key role in ensuring initiatives are met by strategizing deployment phases, increasing employee adoption and product or service usage. We ensure that end-user impacting changes and projects are properly vetted and verified prior to being released into Production. We partner with key stakeholders to ensure that all parties are unified and standardized to manage risk, and continuously strive for improvement.



Responsibilities:Lead change management activities (as directed by senior RS)Follow and apply the Product Release Process' to ensure engagement of all stakeholders, like our Operations, Engineering and Product Management teamsSupport and partner with the User Education & Knowledge Management (UEKM) team on communication and training efforts by providing input, requirements, and support design and delivery to educate and drive product or service adoptionPartner with stakeholders and/or Project Managers to integrate change management activities into project plansGuide the delivery process e.g., phased release rings and scheduling with stakeholders and/or Project ManagersIdentify, analyze, and prepare risk mitigation tacticsConduct impact analysis to assess change readinessCreate benchmarks to assess potential end-user impactIdentify and engage key stakeholders for go / no-go' reviewDefine and measure success metrics and monitor change progressReview product or service changes for other end-user impacting teams outside of DW - to avoid unnecessary overlapPartner with the QA workstream to track and report issuesIdentify and manage anticipated resistanceCreate actionable deliverables Collaborate with stakeholders, UEKM and Communications teams to assist with building campaigns for large impact deploymentsCollaborate with stakeholders to outline phased release rings and target dates, while considering other overlapping/overarching initiatives and/or blackout datesCoach stakeholders on adoption plans, while considering other overlapping/overarching initiatives and/or blackout datesProactively strategize for possible resistance to change.

An understanding of how people go through a change and the change processBasic knowledge of change management principles, methodologies, and toolsExceptional communication skills, both written and verbalExcellent active listening skillsAbility to clearly articulate messages to a variety of audiencesAbility to establish and maintain strong relationshipsAbility to influence others and move toward a common vision or goalFlexible and adaptable; able to work in ambiguous situationsResilient and tenacious with a propensity to persevereForward looking with a holistic approachOrganized with a natural inclination for planning strategy and tacticsProblem solving and root cause identification skillsAble to work effectively at all levels in an organizationMust be a team player and able to work collaboratively with and through othersAcute business acumen and understanding of organizational issues and challengesFamiliarity with project management approaches, tools and phases of the project lifecycleAn understanding of large-scale organizational change efforts and adoption strategiesChange management certification or designation desired (optional).



Education:

Bachelor's degree or equivalent experience.



*Listed salary ranges may vary based on experience, qualifications, and local market. Also, some positions may include bonuses or other incentives*



About Stefanini Group

The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like Americas, Europe, Africa and Asia, and more than 400 clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting, company with global presence. We are CMM Level 5 company.