Overview
Hybrid
Depends on Experience
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - 12 Month(s)
Skills
.NET
Analytical Skill
BIND
COBOL
Collaboration
Conflict Resolution
Continuous Improvement
Customer Service
DDL
Decision-making
Documentation
Enform
Enscribe
FUP
INSPECT
Mentorship
Network
Operational Efficiency
Problem Solving
Programming Languages
Root Cause Analysis
SQL
Switches
TACL
TAL
Tandem
Job Details
Connex Support Lead Engineer
Hybrid Role - Houston, TX
12+ Months Contract
Position Type-C2C/W2
Exp Level- 10 Years
Req Skills- Connex switch, transaction processing & their associated component, TAL, COBOL, S-COBOL, and TACL programming languages, Tandem utilities like FUP, Enscribe, Enform, Bind/XLD, SQL, DDL, INSPECT, Net batch, Spooler, Peruse, Pathway concepts, PI, TH, CH, PMC, CED, SMONINQY, CMSUTIL, NMI, EMS, Prognosis
Must Have's:
- Extensive hands-on experience with Connex switch, transaction processing & their associated component
- Expertise in TAL, COBOL, S-COBOL, and TACL programming languages. Experience in using the Tandem utilities like FUP, Enscribe, Enform, Bind/XLD, SQL, DDL, INSPECT, net batch, Spooler, Peruse, Pathway concepts,
- Experience with Connex knowledge on PI, TH, CH, PMC, CED, SMONINQY, CMSUTIL, NMI, EMS, Prognosis
Job Description:
- Lead and mentor a team of support engineers focused on Connex applications running on HPE NonStop/Tandem systems.
- Responsible for ensuring high-quality customer service, operational efficiency, and continuous process improvement.
- Act as the first point of escalation for complex or high-priority customer issues.
- Coordinate with infrastructure, application, and network teams to resolve cross-functional issues.
- Drive root cause analysis and implement preventive measures for recurring incidents.
- Maintain and update operational documentation, runbooks, and support procedures.
- Strong analytical, problem-solving, team collaboration and decision-making skills.
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