Overview
On Site
BASED ON EXPERIENCE
Contract - W2
Contract - Independent
Skills
Customer Experience
Optimization
Interactive Voice Response
Algorithms
Presentations
Leadership
Job Details
Position: CX Project Manager
Location: Denver, CO
Duration: Long Term
Job Requirement:
Location: Denver, CO
Duration: Long Term
Job Requirement:
- Should be able to frame and execute CX transformation and optimization projects across the customer lifecycle.
- Should have the ability to visualize projects ingesting data from multiple sources such as IVRs, Chats, etc. to design projects.
- Should be able to understand and work with sentiment models and algorithms.
- Have experience of presenting to senior leadership teams, be presentable, confident and have an engaging personality.
- 10-12 years of experience.
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