Sr. Business Analyst

Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world s largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.

Primary Responsibilities

• Work closely with Process Owners to transform business requirements into technical requirements.
• Work closely with Programmers to ensure an understanding of business requirements and practices.
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract low-level information, and distinguish business requests from the underlying true needs.
• Using appropriate tools, track project timelines, budget expenses and milestones against the established project plan.
• Identify, manage and communicate changes to project definitions. Notify Management of projects off track or in jeopardy of failure.
• Proactively communicate and collaborate with customers to analyze information needs and functional requirements.
• Provide Management with status reports and project updates as needed or desired. Communicate project expectations and status to team members and stakeholders in a clear, concise, and timely fashion.
• Responsible for testing new software products/updates prior to Customer QA (use case testing, regression testing, stress testing, etc.), and consulting with development team to improve usability and recommend program improvements or corrections to development staff.
• Deliver documentation as needed and/or defined by documentation standards (Functional requirements, Business Requirements Document, Use Cases, GUI, Screen and Interface designs, etc.).
• Stay informed of advances and pertinent changes in hardware and software technologies.
• Key liaison between IT and Crown business. Act as proxy Product Owner for stakeholders.

ualifications

• High school diploma or equivalent required, along with 3 plus years of experience.
• Familiarity with web development preferred.
• Project management experience preferred.
• ERP system background preferred.

Remote Work: Crown offers hybrid remote work for this position. A reasonable commute is necessary as some onsite work is required. Relocation assistance is available.

Compensation and Benefits:

Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

EOE Veterans/Disabilities