W2 - Software QA/Integration Tech

Overview

Remote
Up to $50
Contract - W2
Contract - 12 Month(s)

Skills

API

Job Details

As an Integrations Technical Specialist, you'll be at the forefront of our partner ecosystem, responsible for:

  • Certifying Integrations: Conduct thorough live and offline reviews of partner-built integrations against our APIs. You'll assess technical compliance, provide clear feedback on necessary changes, and ensure partners meet our high standards.

  • Launching Partners: Configure runtime variables and internal settings for certified partners, getting them ready for a smooth and successful launch on the platform.

  • Process Improvement & Training: Collaborate with the Restaurant Integrations team to refine and scale our certification processes. You'll also help train future specialists, sharing your expertise and best practices.

  • Technical Support & Triage: Act as a key point of contact for technical issues raised by partners and escalated by our Support team. You'll provide real-time assistance on calls and resolve offline tickets efficiently.

  • Integration Maintenance & Projects: Support the team with ongoing maintenance tasks for partner integrations, which may include data aggregation, data entry, and developing clear technical documentation.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About Abacus Service Corporation