Dynamics 365 Developer

At Ziply Fiber, our mission is to elevate the connected lives of our communities every day. We are delivering the fastest home internet in the Northwest, with a focus on areas traditionally underserved by mainstream internet companies. And as our state-of-the-art fiber network expands in WA, OR, ID and MT, so does our need for team members who can help us grow and realize our goals.

We may be building internet, but we are reaching real people. We strive to build relationships and provide customers and communities with refreshingly great experiences.

We emphasize our values in all our interactions:

Genuinely Caring: Our customers and colleagues are people, and quite possibly our neighbors. We put ourselves in their shoes and give them our full attention.

Empowering You: We empower our customers to choose the products that best meet their needs, and we support our employees to implement solutions that elevate the experiences of our customers and coworkers.

Innovation and Improvement: We always look for ways to make the experiences of our customers and each other better.

Earning Your Trust: We earn trust by communicating simply and transparently as real people, not as a corporation.

Job Summary

Applicants must be currently authorized to work in the US for any employer. Sponsorship is not available for this position.

As an experienced Dynamics 365 Developer, you will be instrumental in implementing and customizing functionality within the Dynamics 365 ecosystem. You will work closely with the development manager and the rest of the team to create solutions that leverage Field Service, Customer Service, Customer Insights, Marketing, Resource Scheduling Optimization, Intelligent Order Management, Sales, Omnichannel Chat and IVR systems. Your expertise with Power Automate Cloud Flows will drive efficiency and innovation in our business processes.  You must reside in a state within our company footprint of WA, OR, ID and MT.

Essential Duties and Responsibilities:

The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed.

• Develop and customize Dynamics 365 applications to meet project requirements.
• Design and develop plugins for Dynamics 365 to extend functionality and integrate with external systems.
• Implement custom workflow activities within Dynamics 365 to tailor the platform to specific business needs.
• Utilize Microsoft Azure Logic Apps to automate workflows and business processes that connect apps and data across cloud services.
• Collaborate with the development team to architect solutions that leverage the full capabilities of Dynamics 365 and Azure services.
• Utilize Power Automate to design and implement efficient cloud flows.
• Collaborate with team members to integrate Dynamics 365 with other core systems.
• Participate in the full application lifecycle from design to deployment.
• Troubleshoot and resolve issues within the Dynamics 365 platform.
• Maintain up-to-date knowledge of Dynamics 365 features and capabilities.
• Contribute to the continuous improvement of development practices.
• Ensure best practices are followed in the development and deployment of plugins and logic apps.
• Must be available to work regular business hours Pacific Standard Time.
• Must also be available to work on-call, evenings and weekends as needed.
• Performs other duties as required to support the business and evolving organization.

Qualifications:

• High school diploma or GED required.
• Bachelor s degree in Computer Science, Information Technology, or related field preferred.
• Experienced Dynamics 365 developer as well as Power Platform.
• Experience in developing custom plugins and working with the Dynamics 365 SDK
• Proficiency in using Azure Logic Apps and understanding of serverless computing concepts.
• Strong understanding of security practices in plugin and logic app development.
• Proficiency in managing Power Automate Cloud Flows.
• Internet service provider or telecommunication industry experience is preferred.
• Familiarity with API management and Azure services related to integration and automation.
• Familiarity with the core systems used by the Dynamics implementation as listed in the job summary.
• Dynamics 365 and Power Platform certifications are a plus.
• Knowledge of C# and .NET framework for plugin development.
• Strong analytical and problem-solving skills.
• Excellent teamwork and communication abilities

Knowledge, Skills, and Abilities:

• Ability to work independently and apply sound judgment and reasoning skills to a variety of situations.
• Ability to multi-task and collaborate effectively with other personnel to meet deadlines.
• Strong verbal and written communication, attention to detail, and organizational skills.
• Ability to work within critical deadlines.
• Ability to adjust to rapidly changing priorities and schedules.
• Ability to provide excellent customer service.

Work Authorization

Applicants must be currently authorized to work in the US for any employer. Sponsorship is not available for this position.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking, or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

Work is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work is primarily a modern office setting.

At all times, Ziply Fiber must be your primary employer. Unless otherwise prohibited by law, employees may not hold outside employment nor be self-employed without obtaining approval in writing from Ziply Fiber. In holding outside employment or self-employment, employees should ensure that participation does not conflict with responsibilities to Ziply Fiber or its business interests.

Diverse Workforce / EEO

Ziply Fiber is an equal opportunity employer. Ziply Fiber will consider all qualified candidates regardless of race, color, religion, national origin, gender, age, marital status, sexual orientation, veteran status, and the presence of a non-job-related handicap or disability or any other legally protected status.

Ziply Fiber requires a pre-employment background check as conditions of employment. Ziply Fiber may require a pre-employment drug screening.

Ziply Fiber is a drug free workplace.