Senior Business Analyst (Services)

RESPONSIBILITIES:
Kforce has a client that is seeking a Senior Business Analyst (Services) in Los Angeles, CA.

Key Tasks:
* Analyzes and documents relevant business processes
* Conducts interviews with customers to define functional requirements
* Serves as intermediary between technical and non-technical teams to ensure items to meet business needs
* Leads and/or participates during detailed design and/or configuration
* Participates in the software selection process, where applicable
* Participates in integration testing, including creation of test plans, test cases, and documentation of results
* Facilitates and/or conducts user acceptance testing
* Assists in the preparation of end user documentation, training materials, curriculum and schedule
* Conducts training, including train-the trainer, one-on-one and classroom style training
* Provides first line post implementation support to users regarding functional issues
* Participates in change management activities

REQUIREMENTS:
* Strong hands-on experience with SDLC methodologies such as Agile Scrum and Kanban is required
* Expertise in technical stakeholder engagement and relationship management is a must
* Strong ability to translate business requirements into functional requirements, process flows, system interface specifications, user stories, and business rules that lead to intuitive and efficient end-end workflows
* Excellent written, verbal, and visual communications skills, including creation of project documentation, presentation materials, and presenting to business functional, and technical audiences are critical to this role
* Strong analytical skills, including translation of business problems into actionable technical requirements and user stories is required
* Able to apply business-thinking and follows a user-oriented approach in order to ensure that not only expected functionality is delivered, but also optimal usability and ergonomics
* Able to make functional decisions related to core, and new, functions and features
* Able to gain understanding of customer's workflows and how systems are used in support of their workflows

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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