OVERVIEW The primary responsibilities of this person are performing testing for EPIC EMR on existing workstations, installing, and integrating workstations and peripherals onsite at various office locations of a large healthcare client organization. Applicants should be versed in workstation imaging, as well as hardware/software installation, configuration, and troubleshooting. They should also possess excellent interpersonal, customer service, and organizational skills. Applicants should have a valid drivers license and a car you can use on a daily basis. You should be able to travel daily to assignments throughout Long Island, five Boroughs, and Westchester County. We reimburse for mileage, as well as approved technical certifications. Compensation: 21/hr The start date for this project would be 6/18/2025 RESPONSIBILITIES: - Travel and transportation of hardware on Long Island, five boroughs, and Westchester County
- Perform EPIC testing to validate device readiness for application Go-Live
- Install new workstations using SOP imaging and deployment process if needed.
- Install new peripherals (printers, document scanners, badge readers, signature pads, barcode scanners, and webcams) and related drivers if needed.
- Integrate new workstations into the network environment.
- Test and troubleshoot functionality of workstation hardware/software.
- Provide documentation including client sign off, inventory information and post support resolution.
QUALIFICATIONS: Required: - Ability to troubleshoot hardware and software problems.
- Understanding of wireless devices, and the process of integrating them onto a network
- Excellent customer service skills
- Excellent verbal and written communication skills
- Excellent organizational and time management skills
- Ability to work independently and as part of a team.
Preferred: - 1-2 years of experience in hardware and software installation/integration
- CompTIA A+ certification
- Lenovo and/or Apple hardware certifications
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