PC Technician

Description
We are seeking a detail-oriented and proactive PC Tech in Waukegan, IL focusing on warehouse and deployment operations. This role is ideal for someone with hands-on experience in IT support and inventory management, who thrives in a fast-paced, structured environment.
Key Responsibilities:

• Fulfill IT hardware requests and manage inventory within the warehouse.
• Receive, check in, and ship IT hardware, ensuring accurate records in SAP.
• Process and resolve assigned ServiceNow tickets in a timely manner.
• Support equipment recovery efforts, including pickup of devices and peripherals from onsite locations.
• Coordinate with managers of offboarded employees to retrieve IT assets.
• Prepare and ship return kits (boxes and FedEx labels) for remote users; process returned equipment following data retention protocols.
• Deploy computer peripherals and assist with hardware setups (e.g., monitors).
• Image and configure computers as needed.

Required Qualifications:

• Minimum 2 years of experience in IT support or warehouse/stockroom operations.
• Proficiency with Windows OS and Microsoft Office 365 applications.
• Familiarity with incident management systems (e.g., ServiceNow, Remedy, ITSM).
• Experience using SAP for inventory tracking.
• Valid driver's license.

Preferred Qualifications:

• Associate degree in Information Technology or related field.
• CompTIA A+ certification or equivalent.
• Strong organizational and communication skills.
• Ability to work independently and manage multiple tasks efficiently.

Top Skills:

• IT hardware handling and deployment
• ServiceNow ticketing system
• SAP inventory management
• Windows desktop support
• Equipment recovery and logistics

Pay and Benefits
The pay range for this position is $20.00 - $22.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in NORTH CHICAGO,IL.
Application Deadline
This position is anticipated to close on Jun 19, 2025.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.