Overview
On Site
USD 25.00 - 35.26 per hour
Full Time
Skills
Service Desk
Operating Systems
Customer Service
Communication
Computer Hardware
Network
Problem Solving
Conflict Resolution
ProVision
Service Level
Emerging Technologies
Microsoft Office
ServiceNow
Research
Documentation
Organizational Skills
Attention To Detail
Microsoft Windows
Technical Support
Taxes
Life Insurance
SEP
Collaboration
Partnership
Business Transformation
Law
Job Details
IT Support Specialist - 6-Month Contract (Hybrid)
We're seeking a proactive and customer-focused IT Support Specialist for a 6-month contract with the potential for extension. This role follows a hybrid schedule, requiring on-site presence three days per week.
The ideal candidate will provide technical support to internal employees, addressing a wide range of IT-related issues. This position is best suited for someone who thrives in a fast-paced environment, communicates clearly, and enjoys solving problems with a hands-on approach.
Looking for someone with 5 to 7 years of IT experience
Key Responsibilities
Qualifications
Preferred Skills
Pay and Benefits
The pay range for this position is $25.00 - $35.26/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Milwaukee,WI.
Application Deadline
This position is anticipated to close on Sep 3, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
We're seeking a proactive and customer-focused IT Support Specialist for a 6-month contract with the potential for extension. This role follows a hybrid schedule, requiring on-site presence three days per week.
The ideal candidate will provide technical support to internal employees, addressing a wide range of IT-related issues. This position is best suited for someone who thrives in a fast-paced environment, communicates clearly, and enjoys solving problems with a hands-on approach.
Looking for someone with 5 to 7 years of IT experience
Key Responsibilities
- Respond to and troubleshoot support tickets, ideally using ServiceNow.
- Resolve issues related to Windows operating systems and the Microsoft 365 suite.
- Deliver exceptional customer service through clear, professional communication.
- Assist users with a variety of technical issues, including outages, hardware/software problems, network connectivity, and system access.
- Administer and support end-user tools and applications.
- Document problem-solving techniques and develop procedures for complex issues.
- Provision and order software and physical assets in line with company policies.
- Maintain accurate asset records and perform reconciliation analysis.
- Monitor system health and escalate incidents as needed.
- Prepare metrics and evaluate service level agreements (SLAs).
- Stay current on emerging technologies and recommend improvements.
Qualifications
- Experience supporting Windows 10/11, Office 365, and general desktop environments.
- Familiarity with ServiceNow or similar ticketing systems.
- Strong troubleshooting and diagnostic skills.
- Ability to communicate technical information clearly to non-technical users.
- Comfortable working in a high-volume support environment with time-sensitive issues.
- Ability to research and resolve issues using manuals, documentation, and online resources.
- Strong organizational skills and attention to detail.
Preferred Skills
- Experience with Windows 11.
- IT support technologies and programming logic.
- Ability to work independently and collaboratively in a hybrid work setting.
Pay and Benefits
The pay range for this position is $25.00 - $35.26/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Milwaukee,WI.
Application Deadline
This position is anticipated to close on Sep 3, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.