Overview
Skills
Job Details
Our client, a leading Pacific Northwest utility provider committed to public service and environmental preservation, is looking for a Sr. Technical Writer for their Vancouver, WA location. This position serves as a technical writer, providing support in several areas of the Transmission Technology program within Transmission Technology Services organization. This technical writer will, along with key managerial stakeholders, architects, project managers, subject matter experts and compliance staff, provide technical writing services in the development and execution of Transmission Technology strategy and delivery. This position also facilitates technical training development and coordination in the organization.
This Hybrid position is a one-year renewable contract that includes employee benefits! If this opportunity is well-aligned with your experience and goals, we would love to hear from you!
Key Responsibilities for Sr. Technical Writer:
Technical Writing and analysis:
- Design and develop style guidelines and standards for texts and illustrations to meet business needs.
- Compile, organize and write online help files to support end-users.
- Document, edit, review, organize, publish, and present information consisting of requirements, design, business processes, policy, user manuals, reference manuals, and user-based scenarios (a workflow that describes all the steps, actions, and attributes taken to accomplish a specific task).
- Create use- cases, process models and activity diagrams to support a project, coordinate efforts with business process activities when needed. Verify with user representatives that use cases and process models accurately portray specific business processes.
- Design/draft templates and tools to support the program and service management methodology, including creating, recommending and utilizing any tools.
- Draft documents including requirements, process diagrams, workflow maps, project plans, program management, service management documents, asset management documents, and Enterprise Architecture documents.
- Review published materials and recommend revisions or changes in scope, format, content, and/or methods of reproduction.
- Plan, facilitate and conduct working sessions to analyze and document/map current state processes and value streams, and future state processes and value streams.
- Study drawings, specifications, mockups, and product samples to integrate and delineate technology, operating procedures and production sequence and detail.
- Elicit requirements to understand complex business systems and interdependencies with the upstream and downstream systems and put these concepts into a form readable and understandable by individuals with varying backgrounds and technical/skill levels.
- Select photographs, drawings, sketches, diagrams, and charts for incorporation into documentation to illustrate material.
- Collect and interpret background information, technical input, options and recommendations that will enable Service, Asset, and Enterprise Architecture program management development and enhancements.
- Communicate complex technical information with a wide variety of technical and business experts in both individual and in-group settings.
Transmission technology training development and coordination:
- Consult with organizations to analyze business process-supporting technology needs, and documents new processes for end-user retrieval of data and/or information. Promotes the use of technology and technology tools to support continued efficiency and improvement in departmental processes.
- With Manager oversight and approval, coordinate the writing of curriculum for Transmission Technology and monitor the instructional process in all content areas using technology.
- Assist in the development and implementation of manager approved technology training to include NERC/CIP and other Operations Technology Training.
- Draft and outline the concept for a course or curriculum, defining (needs for) the course medium, content delivery, assessments, accompanying materials, and complementary learning approaches.
Requirements/Qualification for Sr. Technical Writer:
- A degree in English, Communications, Information Technology, Business Systems, Computer Technology or a closely-related technical discipline is preferred.
- With an applicable associate’s degree: 6 years of experience.
- With an applicable bachelor’s degree: 4 years of experience.
- No Degree: 10+ years of experience is required.
- Experience should include technical writing experience with an emphasis on information technology and business systems.
- 4 years of demonstrable technical writing and editing experience with an emphasis on developing and writing application help, system design and supporting documentation functions.
**We are unable to accommodate corp. to corp. candidates**
About Motus Recruiting and Staffing, Inc: Founded in 2006, Motus is an award-winning recruiting and staffing firm in the Pacific Northwest, specializing in professional services and technology solutions. We are a group of people who not only recognize the importance of representation, but actively fight for diversity, equity, and inclusion in the recruitment process. Our goal is to educate organizations on the importance of DEI when hiring, promoting, and supporting diverse employees. We are calling organizations to demonstrate their commitment to DEI by being intentional about who they hire.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.