Overview
Skills
Job Details
Hello Professionals,
Greetings From Big Apple Infotech...!
Role: L2 Cloud Engineer Observability
Location: Remote (USA)
Duration: Long Term Contract
JD:
Seeking experienced L2 Cloud Engineer Observability with expertise in LogicMonitor and Dynatrace to support a data center migration project. The ideal candidate will be responsible for implementing, managing, and optimizing observability, performance monitoring, and alerting across on-premise and cloud environments to ensure a seamless migration with minimal disruption.
Detailed Job Description
Key Responsibilities:
Observability & Performance Monitoring:
Deploy, configure, and manage LogicMonitor and Dynatrace for real-time monitoring of data center workloads before, during, and after migration.
Set up dashboards, alerts, and reports to track server, network, application, and cloud performance.
Monitor on-premise and cloud workloads to ensure system availability, latency optimization, and proactive issue resolution.
Handle L2-level escalations related to AWS services and infrastructure.
Perform routine patching, updates, and backup management.Monitoring, Incident Management & Troubleshooting:
Monitor AWS resources using CloudWatch, CloudTrail, and third-party tools (Datadog, Splunk, etc.).
Respond to alerts and incidents. Act as L2 escalation for performance-related issues during data center migration.
Maintain system uptime and availability as per SLAs.
Analyze historical and real-time performance data to detect potential bottlenecks before migration.
Work closely with networking, cloud, and infrastructure teams to troubleshoot latency, connectivity, and system stability issues.
Perform Root Cause Analysis (RCA) for post-migration incidents and optimize observability configurations accordingly.
Automation & Optimization:
Automate LogicMonitor and Dynatrace configurations using APIs and scripting (Python, PowerShell, or Bash).
Fine-tune monitoring thresholds and alerting rules to minimize false positives and improve incident response efficiency.
L2 Cloud Engineer Observability
Implement AI-driven analytics using Dynatrace for predictive issue detection and proactive resolution.
Continuous Improvement:
Stay abreast of emerging trends and technologies in observability and performance monitoring.
Recommend and implement enhancements to existing monitoring and alerting systems.
Collaboration & Documentation:
Work closely with migration teams, infrastructure engineers and other teams to ensure observability best practices are followed.
Provide detailed documentation on monitoring configurations, troubleshooting steps, and migration-related performance benchmarks.
Train L1 support teams on handling performance-related alerts and escalating critical issues.
Qualifications:
Bachelor s degree in Computer Science, Information Technology, or a related field.
3-5 years of experience in cloud engineering, with a focus on observability and monitoring.
Proven experience in data center migrations and cloud infrastructure management.
Technical Skills:
Hands-on experience with LogicMonitor and Dynatrace for real-time observability and performance analysis.
Proficiency in cloud-native monitoring tools such as AWS CloudWatch, Azure Monitor, Prometheus, Grafana, ELK Stack, OpenTelemetry, and Jaeger.
Strong understanding of cloud platforms (AWS, Azure, Google Cloud Platform) and their observability frameworks
Knowledge of Kubernetes, containers, and microservices monitoring.
Experience in tracking performance metrics pre- and post-migration to validate system stability
Understanding of network dependencies, firewalls, and security configurations impacting migration observability
Experience in providing real-time performance insights for stakeholders during cutover windows.
Ability to automate tasks using Python, PowerShell, Bash, or Terraform.
Experience in integrating monitoring tools with ITSM (ServiceNow, Jira) and alerting platforms (PagerDuty, OpsGenie).
Experience in monitoring Windows & Linux servers, databases, and network infrastructure.
Experience in data center migrations for application and infrastructure performance analysis.
Experience with scripting and automation using languages such as Python, Shell, or Go.
Manage AWS Identity and Access Management (IAM) roles, policies, and permissions.
Implement security best practices, including encryption, logging, and access controls.
Troubleshoot networking issues in VPC, Security Groups, Route Tables, and VPNs.
Soft Skills:
Excellent problem-solving abilities and attention to detail.
Strong communication and collaboration skills.
Ability to work independently and manage multiple tasks effectively.
Work with L3 engineers, architects, and security teams to ensure best practices.
L2 Cloud Engineer Observability
Maintain detailed documentation for infrastructure, troubleshooting guides, and SOPs.
Provide technical support and training to L1 engineers when required.
Preferred:
Dynatrace Associate or Professional Certification.
Logic Monitor Certified Professional.
Certifications in cloud platforms (e.g., AWS Certified Solutions Architect, Azure Administrator).
Experience with infrastructure as code tools like Terraform or Ansible.
Familiarity with DevOps practices and CI/CD pipelines.
Familiarity with ITIL processes, change management, and incident handling.
Regards,
Yaswanth
US IT Recruiter
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