Overview
Skills
Job Details
Amazon Connect Developer
Location: Remote (US-based, EDT timezone)
Duration: 4+ month
We're looking for a skilled Amazon Connect Developer to join the Tampa Electric implementation team during the Build phase. This is a hands-on role where you'll be driving key technical deliverables and helping shape a seamless multi-channel contact experience.
What You'll Be Doing:
Configuring Amazon Connect and building contact flows across Voice, Chat, Email, and SMS
Implementing Lex bots and creating Lambda functions
Integrating with SAP systems via API
Supporting unit and integration testing to validate system functionality and performance.
What You Bring:
Robust programming skills in languages like JavaScript, Python, and Node.js are essential.
Experience with CRM Integrations (Salesforce) with Amazon Connect
Previous experience with shaping and executing solutions utilizing Amazon Connect.
Comprehensive AWS development/service background encompassing Lambda functions, S3, DynamoDB, Lambda, API Gateway, Kinesis, Kendra, Lex, Bedrock, Q, etc.
Proficiency in AWS CLI and AWS SDK, composing Infrastructure as Code through AWS CloudFormation, and devising IAM Roles according to AWS security best practices.