| Job Description | Client is seeking a Senior Dynamics 365 Developer. The ideal candidate will be skilled and experienced in Microsoft's Power Platform, to include Dynamics 365, PowerApps, Power Automate, Power Pages, Dataverse. Responsibilities: -
Expertise in Dynamics 365 Customer Engagement Dynamics 365 Customer Service module. -
Demonstrated experience in Microsoft Dynamics 365 customization, configuration, development, deployment, and usage. -
Aid in the requirements gathering, fit-gap analysis, design, configuration, implementation, testing, and support of Microsoft Power Platform solutions. -
Design, develop new web components using .NET, SQL, Azure, Power Platform (Dynamics 365, Power Apps, Power Automate, Dataverse) and C#. -
Strong experience with troubleshooting and remediation of technical issues Dynamics 365 issues; document solutions, and work with system administrators and other IT resources to implement fixes. -
Strong knowledge of Microsoft's licensing model for Dynamics 365 and Power Platform. -
Adhere to best practices when implementing business solutions and define/refine a governance approach for the platform's use at client. -
Develop and disseminate documentation (requirements, recommendations, technical analysis, etc.) on platform usage. -
Prepare mockups/prototypes based on requirements and use knowledge of Power Platform features/tools to offer solutions that meet business needs. -
Function as a liaison between IT and the business units; serve as a point of contact for issue logging, tracking, and resolution. -
Assist customers in discerning between Dynamics 365/PowerApps/Power Automate and other technology offerings when gathering requirements; identify efficient solutions and recommend alternatives to meet business needs. -
Contribute to improving our processes and policies within the Business Enablement Services program. -
Preferred Experience with Devops in Power Platform (Power Pipelines/ALM Accelerator) -
Other duties as assigned. Professional Experience: -
Strong organizational and interpersonal skills. -
Logical, clear and concise written and verbal communication skills. -
Ability to work seamlessly within a team as well as manage individual tasks. -
Ability to react quickly to a fast paced, rapidly changing environment. -
Rely on experience and judgment to plan and accomplish goals. -
Independently perform a variety of complicated tasks. -
Work with a team of Developers and System Engineers. -
Communicate clearly and effectively, both speaking and in writing. -
Review & refine existing processes to better align with agency/group priorities. -
Review the existing procedures and propose, execute, and/or direct necessary changes. -
Participate in on-call duties as necessary. -
Be able to work from-home and still provide expected level of support. -
Be available to support after hours work as needed. |
| Top Skills & Years of Experience | Required/Desired Skills | Skill | Required /Desired | Amount | of Experience | | Experience as a D365 Technical Lead | Required | 5 | Years | | Experience with creating and managing of solution using Dynamics 365 Customer Service. | Required | 8 | Years | | Experience with customization and implementation of Forms, Views, Plug-Ins, Workflows and BPFs in D365 | Required | 8 | Years | | Custom development experience using .Net, JavaScript and C# | Required | 5 | Years | | Experience with Power Platform and Dataverse | Required | 3 | Years | | Experience with using standard & premium connectors with PowerApps and Power Automate | Required | 3 | Years | | Experience with DevOps in Power Platform/D365 Environments | Desired | 2 | Years | | Experience with Data Integrations and Migrations using ADF & SSIS Packages | Desired | 5 | Years | |