Technical Support

Overview

On Site
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - Independent

Skills

CompTIAA+
Trouble shooting

Job Details

**************************IT Executive Technical Support*******************

Location: Memphis,TN

Duration: Long Term

Key Responsibilities:
Works under the direction of the assigned manager to perform and coordinate
support of all Information Technology Department (ITD) related activities and
initiatives for senior executives.
Supports applications, infrastructure, and technology-related activities.
Provides guidance, assistance, coordination, and follow-up on complex
problems to ensure resolution.
Assists executives on new products, applications, and platforms.

Works with internal ITD staff and operations teams to support customer-
specific production systems.
Assists all other divisions with installation, configuration, and ongoing
usability of desktops, laptops, peripheral equipment, and software, complying
with the given standards and guidelines.
Ensures desktop computers interconnect seamlessly with various systems.
Coordinates with vendors to resolve technical problems with desktop
computing equipment and software.

Qualifications:
Bachelor's degree in Business Administration, Information Technology,
Computer Science or a closely related field and (5) years of professional
experience; or any combination of experience and training which enables one
to perform the essential job functions.
Working experience in troubleshooting hardware and software computer
related issues. CompTIA A+ or Network+ Certification is preferred.
Must be able to communicate clearly both verbally and in writing.
Requires ability to operate general office equipment such as a computer and a
telephone
Strong attention to detail and ability to manage multiple priorities.
Excellent communication, both written and oral, and problem-solving skills.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About Intellisoft Technologies