Data Collection Associate I

Job Title: DATA COLLECTION ASSOCIATE I
Location: Kirkland, WA (on-site from day 1)

Qualitest is looking for Data Collection Associates(DCAs) to support Ground Truth Data Collection initiatives and contribute to the development of VR and AR products. The focus of ground truth data collection is to capture various types of data relating to humans, speech, and environments to enable quality Artificial Intelligence and Machine Learning algorithms. DCAs will be responsible for performing data collection directly with participants while utilizing sophisticated scanning equipment in a simulated environment. The ideal candidate has the perfect blend of customer service and technology skills.

Responsibilities:

• Entry level position cannot work independently
• Handles constructive feedback well
• Guide hired research participants for data collection sessions in a secured office or home environment to perform scripted motion captures
• Prep and maintain assigned equipment and ensure security of proprietary devices
• Prep participants for capture including intake, NDAs, scripting and answering questions
• Maintain capture environment and implement lighting and staging changes
• Respond swiftly to project updates and changes
• Provide feedback to operations lead on project improvements
• Perform data uploads
• Troubleshooting: Ability to mitigate issues, customer facing, or technology related
• Other duties as assigned, per business needs

Skills and Requirements:

• Strong face to face customer service experience
• Strong communication skills
• Professional appearance and demeanor
• Technologically adept and familiar with latest trends in technology; AI/ML/AR/VR
• Organized and detail oriented
• Thrives in a team environment
• Ability to manage responsibilities in a fast-paced environment

Experience

• Experience in a related role such as customer service or data collection
• Experience with Microsoft Office 365 and all its components (SharePoint, Forms, Power Automate, Outlook, Word, Excel)
• High school diploma and 2+ years working in a team environment
• Verification of COVID 19 vaccination, background check, and ability to work in the United States without requiring sponsorship required for all new hires.