Collaborations Systems Engineer

Job Title: Collaborations Systems Engineer
Location: 100% Work from home

Duration: 4 Months Contract with Possibility of extension

Primary Skills:

• Microsoft suite administration & Collaboration Security frameworks including Exchange Online & Teams
• PowerShell, PowerBI, APIs, Webservices, Python, C++, JavaScript, Power Platform

Job Description:

• This role is centered on designing, administering, and optimizing collaboration systems, with a strong focus on Microsoft collaboration tools (Exchange Online, Outlook, Teams, and related integrations).
• The engineer will act as both a technical expert and an automation specialist, ensuring that collaboration platforms are secure, scalable, and aligned with business needs.
• The responsibilities combine technical administration, automation, and solution integration, as well as cross-team collaboration.
• The engineer is expected to work independently and virtually, with strong problem-solving and communication skills to drive projects and resolve complex issues.

Key Responsibilities:

• Maintain and optimize collaboration systems, including preventive and corrective maintenance, capacity planning, and scalability.
• Record and manage changes, configurations, incidents, problems, and processes.
• Ensure system security, implement standards, and respond to failures or performance issues.
• Produce performance, capacity, availability, and security reports for senior management.
• Write technical documentation and collaborate on ongoing issues and projects.
• Manage vendor relationships and oversee outsourced services.
• Install, configure, integrate, and test new system components and applications.
• Maintain automation scripts and enhance functionality.
• Follow industry best practices and quality assurance standards.
• Perform maintenance or upgrades with minimal business impact, including on-call duty.
• Analyze systems and participate in design and engineering projects.
• Configure prototypes, deliver products, and manage solution implementation and vendor performance.
• Engage in team activities to support Service and Project Managers.

Qualifications:

• 5-7+yrs technology support experience.
• 5+ years of experience in Administration and implementation of Collaboration Tools.
• Extensive experience with Microsoft suite administration and Collaboration Security frameworks including Exchange Online and Teams.
• Extensive experience using to build and deploy services using: PowerShell, Power BI, APIs, Webservices, Python, C++, JavaScript, Power Platform.
• Foster a collaborative and constructive atmosphere, exhibiting optimism in challenging situations.
• Decompose complex problems into manageable components, offering succinct solutions.
• 4+yrs Experience building efficiency workflows to deliver desirable outcomes.
• Successful track record in working on multi-functional team projects.
• Knowledge of other Collab platforms for systems integration and automation support.