Overview
Skills
Job Details
We are seeking a Salesforce Consumer Goods Cloud (CGC) Consultant with strong client-facing experience to lead the design, configuration, and delivery of Consumer Goods Cloud solutions. This role requires a blend of functional expertise, retail industry knowledge, and hands-on Salesforce skills to help clients transform their field execution and retail operations.
< data-start="746" data-end="777">Key Responsibilities</>
Lead client workshops to gather and define business requirements.
Design and configure Salesforce Consumer Goods Cloud (CGC) solutions including Retail Execution, Visit Planning, and Trade Promotion functionalities.
Translate business needs into scalable Salesforce solutions and detailed documentation.
Partner with cross-functional stakeholders across Sales, Marketing, and IT to ensure end-to-end delivery.
Manage UAT, user training, and post-implementation support.
Serve as a trusted advisor, ensuring alignment between business goals and Salesforce platform capabilities.
< data-start="1390" data-end="1429">Required Experience & Skills</>
5+ years of Salesforce consulting experience, including 2+ years with Consumer Goods Cloud (CGC).
Strong understanding of Retail Execution, Route Optimization, and Field Sales processes.
Proven experience in client-facing roles with excellent communication and presentation skills.
Working knowledge of Sales Cloud, Service Cloud, and integration best practices.
Salesforce certifications preferred (Salesforce Consultant, CAccredited Professional).
Experience in Retail, CPG, or FMCG industries is a strong plus.
< data-start="2003" data-end="2026">Nice to Have</>
Experience with Trade Promotion Management (TPM) or Field Service modules.
Prior consulting experience with a Salesforce Partner or global systems integrator.