Genesys Developer

Innova Solutions has a client that is immediately hiring for a Genesys Developer

Position type: Contract

Job Role: Genesys Developer

Duration: 12 months (with high possibilities of extension)

Location: Plano, TX

Required Skills:
10+ years of development and Implementation experience with Genesys contact center solutions On-premise and Cloud.
Configure and troubleshoot Genesys software and hardware components
Integrate Genesys with Third-party applications and Systems
Strong experience with Genesys Framework including IVR development /Scripting, Routing Strategy and Reporting
Working experience on Major Genesys and NICE platform upgrades
Utilize Genesys cloud APIs, SDKs and tools to build integrations and extensions
Experience with Genesys products (PureCloud, Pure Engage, Pure Connect)
Experience with call recording platforms (NICE, Genesys IR)
Experience with Genesys Cloud APIs, SDKs and development tools
Knowledge on Genesys Cloud security features
Proficiency with programming languages (Java, Python, JavaScript)
Excellent problem-solving skills
Strong and confident knowledge in Contact Center network topology
Coordinate with other tech partners like Avaya, network partners and product vendors
Nice to have: Knowledge in Siebel CRM Application Integration
Familiar with Agile methodologies and related process.
Ability to arrange and write Design Documents.

We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW.

Thank you!

HARSHA KUMARI

Senior Associate - Recruitment

Tel: (+1)

PAY RANGE AND BENEFITS:

Pay Range*: $65/HR 70/HR.

*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Org recognitions are missing in the template.

Recent Recognitions:

• One of Largest IT Consulting Staffing firms in the USA Recognized as #4 by Staffing Industry Analysts (SIA 2022)
• ClearlyRated Client Diamond Award Winner (2020)
• One of the Largest Certified MBE Companies in the NMSDC Network (2022)
• Advanced Tier Services partner with AWS and Gold with MS

Website:

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at or . Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

Thank you!