Product Analyst/ Coordinator

Job Description:

• In this role you will serve as a mix between an Agile leader for the team and a product manager for the wider project within the Pilot Records team.
• You will facilitate and guide an agile team fostering continuous improvement ensuring transparency in progress and impediments.
• You will create visibility by communicating remaining work risks and dependencies while supporting the team in delivering value incrementally and improving team cohesiveness.
• By collaborating closely with the Pilot Records Sr. Manager you will help align multiple initiatives with overall business objectives.
• Key responsibilities include facilitating the case study for a new Pilot Records system.
• You will empower the team to self-organize remove obstacles and optimize their workflow across three applications ensuring adaptability and responsiveness to changing business needs.

Project Responsibilities:

• Maintains project roadmaps with key milestones and delivery dates communicating progress to senior management and across teams
• Facilitates Scrum events and cross-functional meetings fostering a culture of trust accountability and continuous improvement
• Manages backlog prioritization balancing stakeholder needs with technical requirements and business objectives
• Guides the team in implementing Scrum values principles and effective technical practices
• Proactively manages stakeholder expectations communicating changes and project impacts effectively
• Builds strong relationships with stakeholders to foster collaboration and alignment
• Ensure proper documentation is maintained in relevant systems e.g. Confluence Lucid
• Tracks and reports on customer usage satisfaction and engagement metrics
• Partners with Senior Manager to define Non-Functional Requirements for work in progress

Program Management:

• This role combines traditional project management responsibilities with Agile leadership to drive team success and deliver business value.
• Manages stakeholder expectations through visual updates tracking progress risks and dependencies while driving governance communications with leadership
• Oversees project milestones delivery timelines budgets and forecasts while facilitating agile ceremonies and team collaboration
• Coordinates funding requests business cases and implementation plans across environments QA staging prod
• Facilitates team self-organization and empowerment while establishing Working Agreements and Definition of Done
• Implements Agile/Scrum principles effectively while adapting practices to fit team context and needs - Drives continuous improvement through metrics analysis and data-driven retrospectives
• Manages program risks and dependencies while validating project scope and assumptions - Coordinates with various stakeholders to ensure alignment on deliverables and timelines

Skills and Qualifications:

• Strong understanding of agile best practices as well as resource allocation and capacity allocations
• Ability to form strong partnerships with cross-functional/related teams aligned with main project goals
• \Ability to manage project plans provide governance updates and collaborate well with other cross-functional groups
• Excellent communication and team motivation skills
• Experience identifying and resolving complex problems using technology to solve
• Experience working with Crew scheduling process and applications
• 5-10 years in agile Technology Management Consulting and/or program management