Overview
On Site
$128,000 - $135,000 annually
Full Time
Skills
Service Delivery
Network Design
WAN
LAN
WLAN
NAC
Firewall
Collaboration
MSP
Incident Management
Root Cause Analysis
Documentation
Lifecycle Management
Evaluation
Data Analysis
Enterprise Networks
Management
Network
SLA
Communication
Cisco Certifications
Aruba
Amazon Web Services
Microsoft Azure
Cloud Computing
Computer Networking
Artificial Intelligence
Messaging
Job Details
RESPONSIBILITIES:
Kforce has a client in Lake Forest, IL that is seeking a Network Operations Manager.
Duties:
* Leads daily operations and service delivery for enterprise-wide network infrastructure, including WAN, LAN, WLAN, NAC, firewalls, and voice systems
* Oversee managed service providers, support vendor performance, and collaborate with IT and business stakeholders on network initiatives
* Oversee day-to-day operations of enterprise network infrastructure
* Manage MSP relationships, SLAs, and vendor performance
* Lead issue management, root cause analysis, and resolution planning
* Maintain network documentation, SOPs, and operational metrics
* Support lifecycle management of network equipment and services
* Review and approve project requests and network-related changes
* Participate in design and evaluation of new network solutions
* Ensure solutions align with operational support capabilities
* Provide data analysis to identify trends and improve performance
REQUIREMENTS:
* Bachelor's degree or equivalent experience
* 10+ years in IT, with strong experience in enterprise network operations
* Prior experience managing network services through MSPs
* Hands-on knowledge of Aruba or equivalent network technologies
* Familiar with traffic engineering, alert monitoring, and performance tools
* Experience with vendor contracts and SLA governance
* Strong communication skills across technical and non-technical stakeholders
* Willingness to travel up to 5%
Preferred Qualifications:
* Industry certifications in networking (e.g., CCNP, Aruba, AWS, Azure)
* Cloud networking experience is a plus
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Kforce has a client in Lake Forest, IL that is seeking a Network Operations Manager.
Duties:
* Leads daily operations and service delivery for enterprise-wide network infrastructure, including WAN, LAN, WLAN, NAC, firewalls, and voice systems
* Oversee managed service providers, support vendor performance, and collaborate with IT and business stakeholders on network initiatives
* Oversee day-to-day operations of enterprise network infrastructure
* Manage MSP relationships, SLAs, and vendor performance
* Lead issue management, root cause analysis, and resolution planning
* Maintain network documentation, SOPs, and operational metrics
* Support lifecycle management of network equipment and services
* Review and approve project requests and network-related changes
* Participate in design and evaluation of new network solutions
* Ensure solutions align with operational support capabilities
* Provide data analysis to identify trends and improve performance
REQUIREMENTS:
* Bachelor's degree or equivalent experience
* 10+ years in IT, with strong experience in enterprise network operations
* Prior experience managing network services through MSPs
* Hands-on knowledge of Aruba or equivalent network technologies
* Familiar with traffic engineering, alert monitoring, and performance tools
* Experience with vendor contracts and SLA governance
* Strong communication skills across technical and non-technical stakeholders
* Willingness to travel up to 5%
Preferred Qualifications:
* Industry certifications in networking (e.g., CCNP, Aruba, AWS, Azure)
* Cloud networking experience is a plus
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.