Overview
Skills
Job Details
We are a global leader in audio/video solutions, seeking an experienced VoIP Implementation Lead to drive architecture, engineering, and rollout of advanced voice, collaboration, and AI-enhanced communications technologies.
Responsibilities
- Lead end-to-end VoIP solution design, implementation, and integration projects. 
- Provide architecture expertise across SIP, H.323, TDM, and data networking. 
- Integrate AI-powered features such as real-time transcription, noise suppression, speech analytics, and intelligent call routing into VoIP/UC deployments. 
- Collaborate with clients on technical requirements, solution design, and deployment planning. 
- Partner with sales teams to support pre- and post-sales engagements, including demonstrating AI-driven communications capabilities. 
- Deliver production support and participate in on-call rotations. 
- Mentor team members and contribute to best practices in unified communications and AI-enabled collaboration tools. 
Qualifications
- 10+ years of experience in telecom and VoIP technologies. 
- Deep knowledge of SIP and H.323 protocols. 
- Strong background in TDM, data networking, and unified communications. 
- Hands-on expertise with Windows and Linux infrastructure. 
- Experience with Microsoft Teams and broader UC ecosystems. 
- Project management experience leading cross-functional initiatives. 
- Excellent communication skills, both written and verbal. 
- Experience applying AI/ML in communications (e.g., speech-to-text, NLP, call analytics, fraud detection) or strong interest in AI, given our expanding AI-driven product portfolio. 
Why Join Us?
- Work with top talent in a global, industry-leading organization. 
- Contribute to cutting-edge AI-based communications products (speech intelligence, meeting transcription, smart assistants, predictive quality monitoring). 
- Full benefits package and long-term career growth opportunities.