VoIP Implementation Lead AI-Enhanced Communications & Global Audio/Video

  • Edison, NJ
  • Posted 7 hours ago | Updated 7 hours ago

Overview

On Site
$140,000 - $160,000
Full Time
No Travel Required

Skills

VoIP
TDM
SIP
H.323
Infrastructure
MS Teams
UC
PM
AI-Powered Speech Analytics
Real-Time Transcription (STT/NLP)
AI Noise Suppression
Intelligent Call Routing
Predictive Quality Monitoring
Conversational AI/Virtual Assistants

Job Details

We are a global leader in audio/video solutions, seeking an experienced VoIP Implementation Lead to drive architecture, engineering, and rollout of advanced voice, collaboration, and AI-enhanced communications technologies.

Responsibilities

  • Lead end-to-end VoIP solution design, implementation, and integration projects.

  • Provide architecture expertise across SIP, H.323, TDM, and data networking.

  • Integrate AI-powered features such as real-time transcription, noise suppression, speech analytics, and intelligent call routing into VoIP/UC deployments.

  • Collaborate with clients on technical requirements, solution design, and deployment planning.

  • Partner with sales teams to support pre- and post-sales engagements, including demonstrating AI-driven communications capabilities.

  • Deliver production support and participate in on-call rotations.

  • Mentor team members and contribute to best practices in unified communications and AI-enabled collaboration tools.

Qualifications

  • 10+ years of experience in telecom and VoIP technologies.

  • Deep knowledge of SIP and H.323 protocols.

  • Strong background in TDM, data networking, and unified communications.

  • Hands-on expertise with Windows and Linux infrastructure.

  • Experience with Microsoft Teams and broader UC ecosystems.

  • Project management experience leading cross-functional initiatives.

  • Excellent communication skills, both written and verbal.

  • Experience applying AI/ML in communications (e.g., speech-to-text, NLP, call analytics, fraud detection) or strong interest in AI, given our expanding AI-driven product portfolio.

Why Join Us?

  • Work with top talent in a global, industry-leading organization.

  • Contribute to cutting-edge AI-based communications products (speech intelligence, meeting transcription, smart assistants, predictive quality monitoring).

  • Full benefits package and long-term career growth opportunities.

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