Sr. Technical Specialist - Tier 3 Support

  • Raleigh, NC
  • Posted 17 hours ago | Updated 17 hours ago

Overview

On Site
$45 - $52
Contract - Independent
Contract - W2
Contract - 1 Year(s)
100% Travel

Skills

Tanium
Intune
Sharepoint
WIN11
IOS
Android
Apple OS
Mobile Device
Tier 3 Support

Job Details

Sr. Technical Specialist - Tier III Support

Raleigh, NC - Onsite

Description:

Typical Experience: 12-36 months
The Technical Specialist is a senior-level resource with specialized knowledge and experience in a specific technology. The Technical Specialist has an overall knowledge and understanding of application development and architecture that serves as a strong base for technical expertise in a specific product or program. Demonstrates expertise in conveying technical and functional concepts for a specific technical specialty. Identifies improvements to project standards to achieve high quality services/ products. Able to identify best practices and standards for the use of the product. Delivers support and design for industry specific applications that require integration with statewide systems or applications. Interacts with executive level business users or technical experts. May function as a niche technical SME. Advanced experience in the required technical subject matter. Proven experience with a technical specialty across large and complex implementations and systems.

Required/Desired Skills

Skill

Required /Desired

Amount

of Experience

WIN11 Experience

Required

5

Years

IOS, Android, Apple OS Experience

Required

5

Years

Mobile Device Management Experience

Required

5

Years

Intune

Required

5

Years

Tanium

Required

5

Years

Sharepoint

Required

5

Years

Excellent Communication and Documentation skills

Required

5

Years

Tier 3 Support

Required

5

Years

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