Overview
On Site
USD 40.00 - 55.00 per hour
Contract - Independent
Contract - W2
Skills
Policies and procedures
User guides
Enterprise resource planning
Technical Support
Application Support
Tier 2
Change control
Management reporting
Tier 3
Customer support
Online training
Recruiting
Onboarding
Computer hardware
Network
Research
Promotions
Documentation
Specification
Training
IMPACT
Management
Allscripts
Workday
McKesson
Finance
Accounting
Marketing
Creativity
Legal
Artificial intelligence
Insurance
.NET
Job Details
Description
Robert Half is hiring an ERP Application Support Analyst.
Hybrid role. 1 day onsite a week
Responsibilities:
- Tier 2 and 3 tickets
- Onboarding/offboarding of users
- Troubleshooting hardware issues,
- Working on projects for system upgrades
- Work with IT Teams and vendors to troubleshoot security/network issues
Provide ongoing maintenance, support and development to assigned applications and implement new products.
- Troubleshoot, research, and solve technically challenging problems involving integrated systems.
- Test and verify software releases, upgrades and any changes prior to the promotion of code to the production environment.
- Generate and update appropriate documentation as per policy and procedure. Including requirements, specifications, change control, end user documentation.
- Provide education and training for application end user community - keeping them informed of new release feature/functionality, changes/revisions that impact the operation.
- Create and route required operational and management reporting needs as required by management and regulatory agencies.
- Solid understanding of operational / clinical services and information / work flow of assigned areas.
- Ability to analyze, diagnose, support and implement process/operational change.
- Level 3 support for Application related issues.
Requirements
Application Support, ERP - Enterprise Resource Planning, Tier 3 Support, End-User Support
- 100% Application Support
- End users are primarily management level and above
- No specific ERP required - use a number of different systems; AllScripts, Workday, McKesson, etc
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Robert Half is hiring an ERP Application Support Analyst.
Hybrid role. 1 day onsite a week
Responsibilities:
- Tier 2 and 3 tickets
- Onboarding/offboarding of users
- Troubleshooting hardware issues,
- Working on projects for system upgrades
- Work with IT Teams and vendors to troubleshoot security/network issues
Provide ongoing maintenance, support and development to assigned applications and implement new products.
- Troubleshoot, research, and solve technically challenging problems involving integrated systems.
- Test and verify software releases, upgrades and any changes prior to the promotion of code to the production environment.
- Generate and update appropriate documentation as per policy and procedure. Including requirements, specifications, change control, end user documentation.
- Provide education and training for application end user community - keeping them informed of new release feature/functionality, changes/revisions that impact the operation.
- Create and route required operational and management reporting needs as required by management and regulatory agencies.
- Solid understanding of operational / clinical services and information / work flow of assigned areas.
- Ability to analyze, diagnose, support and implement process/operational change.
- Level 3 support for Application related issues.
Requirements
Application Support, ERP - Enterprise Resource Planning, Tier 3 Support, End-User Support
- 100% Application Support
- End users are primarily management level and above
- No specific ERP required - use a number of different systems; AllScripts, Workday, McKesson, etc
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.