Overview
On Site
Depends on Experience
Contract - W2
Skills
Business Analysis
Business Process
Documentation
Microsoft Visio
Process Flow
Process Mapping
Customer Relationship Management (CRM)
Billing
Contract Systems
Job Details
Job Description:
We are seeking an experienced Business Analyst (BA) to support a billing system rewrite initiative. This is a short-term contract opportunity (approximately 90 days) ideal for someone with a strong understanding of business processes related to CRM, billing, and contract systems.
Key Responsibilities:
- Collaborate with stakeholders to gather, document, and analyze business requirements for the billing system rewrite
- Develop clear and concise technical and business documentation
- Create process flows and diagrams using Visio or similar graphic tools
- Ensure alignment between business needs and system functionality
- Provide insights on CRM, billing, and contract system processes
Qualifications:
- Proven experience as a Business Analyst working on CRM, billing, or contract systems
- Strong documentation skills, including writing technical documents and business requirements
- Proficiency with Visio or other process mapping/graphic tools
- Solid understanding of business process flows and re-engineering
- SQL knowledge is a plus but not required
- Excellent communication and interpersonal skills
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.