Program Manager Patient-Generated Health Data (PGHD) Strategic Leadership & Program Oversight

Overview

GovCIO is looking for a Program Manager for PGHD serves as the strategic and operational lead supporting the Department of Veterans Affairs (VA) Office of Connected Care (OCC) in advancing the national adoption of Patient-Generated Health Data (PGHD).This role provides program-level leadership across multiple domains, policy, technical architecture, field testing, and data governance, ensuring alignment with the VA's Digital Health Platform (DHP) and OCC strategic priorities. The Program Manager also acts as a key advisor to the PGHD Program Office Clinical Director, shaping priorities, guiding implementation strategies, and driving collaboration across VA program offices.

This position provides strategic and technical coordination within the PGHD portfolio but does not perform or oversee production implementation activities.

The position manages the PGHD strategic roadmap, oversees execution of pilots and validation activities, facilitates governance and communications, and ensures PGHD solutions align with VA's enterprise architecture and interoperability frameworks. This position directly supervises the Senior Product Manager for PGHD Field Testing and collaborates closely with VA leadership, engineering teams, and clinical stakeholders.

This position will be fully remote within the United States.

Responsibilities

• Lead the planning, execution, and evaluation of PGHD initiatives spanning data ingestion, transformation, interoperability, and clinical integration.
• Serve as a strategic advisor to the PGHD Program Office Director-providing recommendations on prioritization, risk mitigation, and long-term program direction across policy, technical, and clinical domains.
• Own and maintain the PGHD Strategic Framework and associated milestones, defining strategic objectives, success measures, and performance targets in collaboration with OCC leadership.
• Facilitate annual and quarterly planning to translate strategic goals into executable workstreams.
• Shape cross-portfolio integration by identifying intersections between PGHD, eQM, RPM, and DHP initiatives to ensure cohesive strategy and data governance.

Governance & Alignment

• Serve as primary liaison to the VA PGHD Program Office (Dr. Shah and leadership team) to align goals, milestones, and deliverables.
• Lead the design and evolution of PGHD governance processes-including intake evaluations, decision rubrics, and prioritization frameworks-to ensure transparent and scalable decision-making.
• Oversee coordination across Connected Care, Mobile Health, and DHP engineering to maintain governance consistency and reduce duplication.

Architecture, Technical Enablement & Innovation

• Partner with VA engineering and architecture leads to ensure PGHD solutions follow VA enterprise standards for interoperability, cybersecurity, and data stewardship.
• Translate pilot and field-testing outcomes into actionable system and product improvement recommendations-bridging between user feedback and technical enhancement.

Stakeholder Engagement & Communication

• Partner directly with OCC leadership, clinicians, and cross-functional stakeholders to ensure PGHD strategy reflects field needs and Veteran-centered priorities.
• Develop executive-level communications and narratives that clearly articulate program vision, milestones, and impact for senior leadership and governance audiences.
• Support the development of technical briefings, executive updates, and dashboards that demonstrate program progress and outcomes.

Operational Execution & Team Leadership

• Supervise and mentor PGHD project staff, including product managers, analysts, and field-testing leads.
• Establish and maintain program management infrastructure, dashboards, milestone trackers, templates, and documentation, to ensure visibility and accountability across workstreams.
• Ensure agile methodologies and continuous improvement practices are embedded throughout program operations.

Performance Measurement & Reporting

• Define and monitor performance indicators to assess adoption, scalability, and technical readiness of PGHD tools.
• Support the development of implementation readiness criteria alongside Cross-Functional partners and guide national deployment decisions using clinical, operational, and technical feedback.
• Provide executive-level reporting to VA stakeholders on progress toward strategic and quarterly milestones.

All coordination with VA program offices (e.g., Prosthetics and Sensory Aids Service, OCC Communications) will occur within the context of PGHD field testing and pilot activities only, to inform application and architectural enhancement, not production implementation.

Qualifications

Required Skills and Experience:

• Bachelor's degree in Health Informatics, Computer Science, Systems, Business, or related technical or healthcare discipline 15+ years (or commensurate experience)
• Master's degree in Healthcare Informatics, Public Health, or related field (preferred).
  • 7-10 years of experience in technical program or project management, preferably within federal health IT or digital health programs.
• Demonstrated experience supporting the Department of Veterans Affairs or similar federal healthcare clients.
• Proven ability to lead multi-disciplinary teams across policy, technical, and clinical domains.
• Experience overseeing enterprise health technology initiatives, including data interoperability, PGHD integration, or virtual care modernization.
• Skilled at translating between technical, clinical, and executive audiences to align strategy, governance, and delivery.

Technical Knowledge:

• • Familiarity with FHIR standards, data interoperability, and digital health architectures.
  • Understanding of agile development frameworks, backlog management, and field-testing processes.
  • Proficient in collaboration and visualization tools (e.g., JIRA, Confluence, Power BI, or equivalent).

Certifications and Licenses:

• • PMP certification required.
  • Certified SAFe Agilist or Agile Product Owner/Manager desired.

• Clearance Requirement:
  • Ability to obtain a Public Trust clearance required.

Preferred Skills and Experience:

• Strategic, systems-level thinker who connects policy, technical design, and operational outcomes.
• Strong collaborator who fosters alignment across cross-functional and cross-agency teams.
• Excellent communication and presentation skills for executive and governance audiences.
• Demonstrated success guiding digital health or connected-care programs from pilot through scale.
• Commitment to Veteran-centered innovation, equity, and secure, sustainable data-driven care.

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

What You Can Expect

Interview & Hiring Process

If you are selected to move forward through the process, here's what you can expect:

• During the Interview Process
• Virtual video interview conducted via video with the hiring manager and/or team
• Camera must be on
• A valid photo ID must be presented during each interview

• During the Hiring Process
• Enhanced Biometrics ID verification screening
• Background check, to include:
• Criminal history (past 7 years)
• Verification of your highest level of education
• Verification of your employment history (past 7 years), based on information provided in your application

Employee Perks

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

• Employee Assistance Program (EAP)
• Corporate Discounts
• Learning & Development platform, to include certification preparation content
• Training, Education and Certification Assistance*
• Referral Bonus Program
• Internal Mobility Program
• Pet Insurance
• Flexible Work Environment

*Available to full-time employees

Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

Posted Salary Range

USD $155,000.00 - USD $170,000.00 /Yr.