Overview
On Site
Full Time
Skills
Product Development
A/B Testing
Usability Testing
People Management
Decision-making
Coaching
Mentorship
Stakeholder Engagement
HCD
FOCUS
Testing
Management
Design Thinking
Retail
Analytics
Macros
Graphics Design
UI
Sprint
Research Design
Partnership
Product Design
Communication
Facilitation
Relationship Building
Reasoning
Research
Problem Solving
Conflict Resolution
Software Development
Lean Methodology
Product Management
SAP BASIS
Law
IT Service Management
Innovation
Collaboration
Recruiting
Insurance
Finance
Professional Development
Training
Leadership
CompTIA
Customer Service
Career Counseling
Oracle Application Express
Apex
Job Details
Job#: 2073748
Job Description:
We are looking for a new team member who can enable human-centered practices that inspire, innovate, and deliver elevated experiences for our customers and products.
As a Senior Product Designer, you work closely with other product designers, product managers and software engineers to deliver product experiences rooted in human-centered principles that support strategic priorities. You are an active participant and expert facilitator in the organization and delivery of high-quality products enabled through a lean product development process including:
Team Forming
As part of a balanced team, you invest in learning and collaborating with product managers, software
engineering, and business partners. Team forming is an important aspect of aligning on your purpose, key
strengths, agreements, and ceremonies.
Human-Centered Advocate - expanding teammate understanding and application of human-centered design, stakeholder exposure and involvement to critical HCD activities, and finding creative ways to influence HCD outside of a singular product team
Evidence & Risk - avoiding extensive research practices through design maturity; understanding that the
nature of the evidence needed will parallel the nature of the risk presented to the customer and/or the
business
Discovery
Your process is rooted in problem solving frameworks, where you leverage mixed-methods research to
support identification and understanding of users (and systems), journeys, and top problems.
Experimentation
Learning is a critical part of your team culture, which allows you to create ways to validate the effectiveness of the experience pre-launch through experimentation, prototype testing, A/B testing, usability testing, and so
forth.
Data-Driven - leveraging mixed methods data insights to drive decision making
Development
This is where everything comes together as your team commits to delivering an end-to-end experience.
Product designers leverage Homefield, our in-house design system, to communicate and pair with software engineers throughout the development process.
Feedback
You relentlessly seek feedback from users through various channels, while understanding how to aggregate
and activate this feedback in meaningful ways within your team.
Leadership
You are beginning to expand your influence outside of the team, actively coaching and providing mentorship to more junior product designers. You are also working closely with your manager regarding your leadership path to explore opportunities in people management across multiple products or expertise in product design applied to the practice and portfolios.
This is a fully remote position.
Job Duties & Responsibilities
Leadership - How you expand your influence through strategy, decision making, coaching, and management
The Senior Product Designer supports one or more product teams with a focus on learning and growing skills
related to leadership and strategy. Supporting mid-to-high complexity product teams, the Senior Product Designer is responsible for:
Actively coaching and mentoring other product designers and cross-functional peers
Strategy - How you understand and plan within a product team that solves customer problems and drives
market impact
The Senior Product Designer supports one or more product teams with a focus on learning and growing skills related to leadership and strategy. Supporting mid-to-high complexity product teams, the Senior Product Designer is responsible for:
Using evidence-based influencing skills
Conducting stakeholder identification workshops and create stakeholder map by product
Facilitating stakeholder engagement and interactions for HCD enablement
Translating stakeholder knowledge into inputs to discovery
Improving business proficiency through partnership with stakeholders
Effectively explaining why discovery / experimentation are needed
Defining the discovery strategy in support of the product domain
Execution - How you support and provide oversight to the design and delivery of solutions to our customers
The Senior Product Designer supports one or more product teams with a focus on learning and growing skills related to leadership and strategy. Supporting mid-to-high complexity product teams, the Senior Product Designer is responsible for:
Conducting research discovery to define problems
Applying mixed methods research practices
Identifying the right problems using problem discovery frameworks
Prioritizing problems to be solved
Testing and learning through lean experimentation
Identifying patterns in data and build expanded research models in partnership with Product
Management
Storytelling enthusiast and design-thinking influencer
Following industry trends and retail concepts that can inspire innovative product thinking
Building partnerships with internal research teams (Athlete Insights, Data & Analytics, etc.)
Understanding the macro-level journey of the product and cross-team dependencies
Utilizing visual design principles applied to UI design
Demonstrating a customer-centric view into developing great product experiences and the ability to
advocate on a customers behalf
Leveraging Homefield to create UI designs
Participating in sprint planning to support research / design / development
Gathering feedback to inform behavioral trends
Monitoring metrics to understand usage trends
Building discovery objectives and goals in collaboration with key stakeholders
Combining quantitative + qualitative data to tell the story of the product
Improving data proficiency through partnership with the D&A team
Candidates for this role should have:
Advanced understanding of Product Design
A lean product mindset rooted in experimentation
Success in defining a cohesive research strategy
Strong written and verbal communication skills
Effective facilitation, relationship building and collaboration skills to drive alignment across organizational
peers and stakeholder groups
Ability to balance business objectives & customer needs
Demonstrated success defining & launching complex products
Strong deductive reasoning skills
Curious attitude and desire to learn
Customer-centric view into developing great product experiences and the ability to advocate on a
customers behalf
Experience with generative research methods
Advanced level use of problem-solving frameworks (must be able to demonstrate)
Understanding of software development lifecycle
Knowledge of lean product management
Ability to influence cross-functional teams without formal authority
Ability to know when to pivot or persevere based on data and learnings
Portfolio of work, demonstrating a human-centered design process
This is a fully remote position
Experience in the Loyalty space is preferred
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Job Description:
We are looking for a new team member who can enable human-centered practices that inspire, innovate, and deliver elevated experiences for our customers and products.
As a Senior Product Designer, you work closely with other product designers, product managers and software engineers to deliver product experiences rooted in human-centered principles that support strategic priorities. You are an active participant and expert facilitator in the organization and delivery of high-quality products enabled through a lean product development process including:
Team Forming
As part of a balanced team, you invest in learning and collaborating with product managers, software
engineering, and business partners. Team forming is an important aspect of aligning on your purpose, key
strengths, agreements, and ceremonies.
Human-Centered Advocate - expanding teammate understanding and application of human-centered design, stakeholder exposure and involvement to critical HCD activities, and finding creative ways to influence HCD outside of a singular product team
Evidence & Risk - avoiding extensive research practices through design maturity; understanding that the
nature of the evidence needed will parallel the nature of the risk presented to the customer and/or the
business
Discovery
Your process is rooted in problem solving frameworks, where you leverage mixed-methods research to
support identification and understanding of users (and systems), journeys, and top problems.
Experimentation
Learning is a critical part of your team culture, which allows you to create ways to validate the effectiveness of the experience pre-launch through experimentation, prototype testing, A/B testing, usability testing, and so
forth.
Data-Driven - leveraging mixed methods data insights to drive decision making
Development
This is where everything comes together as your team commits to delivering an end-to-end experience.
Product designers leverage Homefield, our in-house design system, to communicate and pair with software engineers throughout the development process.
Feedback
You relentlessly seek feedback from users through various channels, while understanding how to aggregate
and activate this feedback in meaningful ways within your team.
Leadership
You are beginning to expand your influence outside of the team, actively coaching and providing mentorship to more junior product designers. You are also working closely with your manager regarding your leadership path to explore opportunities in people management across multiple products or expertise in product design applied to the practice and portfolios.
This is a fully remote position.
Job Duties & Responsibilities
Leadership - How you expand your influence through strategy, decision making, coaching, and management
The Senior Product Designer supports one or more product teams with a focus on learning and growing skills
related to leadership and strategy. Supporting mid-to-high complexity product teams, the Senior Product Designer is responsible for:
Actively coaching and mentoring other product designers and cross-functional peers
Strategy - How you understand and plan within a product team that solves customer problems and drives
market impact
The Senior Product Designer supports one or more product teams with a focus on learning and growing skills related to leadership and strategy. Supporting mid-to-high complexity product teams, the Senior Product Designer is responsible for:
Using evidence-based influencing skills
Conducting stakeholder identification workshops and create stakeholder map by product
Facilitating stakeholder engagement and interactions for HCD enablement
Translating stakeholder knowledge into inputs to discovery
Improving business proficiency through partnership with stakeholders
Effectively explaining why discovery / experimentation are needed
Defining the discovery strategy in support of the product domain
Execution - How you support and provide oversight to the design and delivery of solutions to our customers
The Senior Product Designer supports one or more product teams with a focus on learning and growing skills related to leadership and strategy. Supporting mid-to-high complexity product teams, the Senior Product Designer is responsible for:
Conducting research discovery to define problems
Applying mixed methods research practices
Identifying the right problems using problem discovery frameworks
Prioritizing problems to be solved
Testing and learning through lean experimentation
Identifying patterns in data and build expanded research models in partnership with Product
Management
Storytelling enthusiast and design-thinking influencer
Following industry trends and retail concepts that can inspire innovative product thinking
Building partnerships with internal research teams (Athlete Insights, Data & Analytics, etc.)
Understanding the macro-level journey of the product and cross-team dependencies
Utilizing visual design principles applied to UI design
Demonstrating a customer-centric view into developing great product experiences and the ability to
advocate on a customers behalf
Leveraging Homefield to create UI designs
Participating in sprint planning to support research / design / development
Gathering feedback to inform behavioral trends
Monitoring metrics to understand usage trends
Building discovery objectives and goals in collaboration with key stakeholders
Combining quantitative + qualitative data to tell the story of the product
Improving data proficiency through partnership with the D&A team
Candidates for this role should have:
Advanced understanding of Product Design
A lean product mindset rooted in experimentation
Success in defining a cohesive research strategy
Strong written and verbal communication skills
Effective facilitation, relationship building and collaboration skills to drive alignment across organizational
peers and stakeholder groups
Ability to balance business objectives & customer needs
Demonstrated success defining & launching complex products
Strong deductive reasoning skills
Curious attitude and desire to learn
Customer-centric view into developing great product experiences and the ability to advocate on a
customers behalf
Experience with generative research methods
Advanced level use of problem-solving frameworks (must be able to demonstrate)
Understanding of software development lifecycle
Knowledge of lean product management
Ability to influence cross-functional teams without formal authority
Ability to know when to pivot or persevere based on data and learnings
Portfolio of work, demonstrating a human-centered design process
This is a fully remote position
Experience in the Loyalty space is preferred
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.