Netsuite Business Systems Manager (Onsite W2)

W2 Only - Relocation provided in needed. No remote. Thank you.

Job Title: NetSuite Business Systems Manager. Manager of systems not people.

Position Summary

We are seeking an experienced NetSuite Business Systems Manager to take ownership of our NetSuite ERP platform, supporting users across Finance, Operations, and other key departments. This role will focus on hands-on NetSuite administration, workflow optimization, and process automation, while collaborating with stakeholders and technical teams to ensure the system supports evolving business needs.

The ideal candidate will be a NetSuite power user and administrator, capable of configuring workflows, dashboards, roles, and forms, and translating business needs into technical requirements for external developers and integration partners. This position will also provide backup support for our UKG HRIS/Payroll system, partnering with the HR team on basic system maintenance and issue resolution.

Key Responsibilities

1. NetSuite System Administration
• Own day-to-day NetSuite administration including roles/permissions, saved searches, custom records, forms, and dashboards.
• Maintain system health and performance, working with NetSuite support as needed.
2. Workflow Automation & Optimization
• Configure and maintain SuiteFlow workflows to support key business processes (e.g., approvals, alerts, notifications).
• Identify opportunities to automate manual tasks and improve user efficiency.
3. Business Requirements & Functional Design
• Work closely with stakeholders and SMEs to gather and document requirements.
• Translate business processes into functional system configurations or specs for third-party developers.
4. Reporting & Insights
• Build and maintain saved searches, reports, and dashboards to provide real-time business visibility.
• Support Finance and Operations teams with reporting requirements.
5. Integration Collaboration
• Serve as liaison between internal teams and database/integration engineers for middleware or API integrations.
• Ensure data flow and system interactions meet business and security standards.
6. Vendor & Project Coordination
• Oversee NetSuite-related projects including upgrades, module rollouts, and third-party solutions.
• Evaluate vendor work and ensure deliverables align with documented requirements.
7. UKG HRIS Support (Backup Role)
• Provide secondary administrative support for the UKG HRIS system during absence or escalations.
• Assist HR with basic data updates, reporting, or system settings as needed.
8. Training & Documentation
• Develop user documentation and deliver training to business users on NetSuite features and workflows.

Qualifications

• Bachelor's degree in Information Systems, Business Administration, or related field (or equivalent experience).
• 3+ years of NetSuite administration experience in a mid-sized enterprise environment.
• Hands-on expertise in SuiteFlow, saved searches, forms/fields/roles, and NetSuite configuration tools.
• Experience working with business teams to gather requirements and implement process improvements.
• Familiarity with middleware platforms and how NetSuite integrates with external systems.
• Exposure to UKG Pro or other HRIS systems is a plus, but not required as a core skill.

Skills & Competencies

• Strong functional knowledge of NetSuite ERP modules (Finance, Order Management, Inventory, etc.).
• Ability to manage priorities, stakeholders, and competing deadlines in a dynamic environment.
• Excellent communication and documentation skills.
• Analytical mindset with a process-driven, solution-oriented approach.