Overview
Remote
Accepts corp to corp applications
Contract - W2
Contract - 12+ Month(s)
Skills
Servicenow
CSS
HTML
JavaScript
ITSM
ITIL
Rest
SOAP API
Job Details
Role: ServiceNow ITSM Developer (Mid to Sr Level)
Location: Remote, USA
Why Join Us?
- 100% Remote Flexibility Work from anywhere in the USA
- Be part of a fast-growing, tech-forward organization with continuous learning opportunities
- Collaborate with top ServiceNow experts and clients across industries
- Competitive compensation aligned to market standards
- Exposure to enterprise-scale ServiceNow environments and digital transformation projects
About the Role
We are hiring a seasoned ServiceNow ITSM Developer (Mid to Senior Level) to join one of our strategic client projects in the digital services space. The ideal candidate will bring robust technical experience in the ServiceNow platform, especially in IT Service Management (ITSM), and a drive for designing scalable, secure, and efficient solutions.
This is a remote position open to candidates located in the USA only.
Key Responsibilities
- Design, develop, and deploy ServiceNow ITSM solutions tailored to business needs
- Customize core ServiceNow modules and implement enhancements including third-party integrations
- Translate functional requirements into technical specifications through collaboration with key stakeholders
- Create scripts, workflows, business rules, and custom applications to streamline IT processes
- Conduct unit testing, debugging, and quality checks to ensure performance and compliance
- Provide technical guidance and support on ServiceNow-related issues
- Maintain comprehensive documentation covering configurations, implementations, and procedures
- Keep current with new ServiceNow releases, features, and best practices
Required Skills & Qualifications
- Bachelor's degree in computer science, IT, or related discipline
- 8 to 12 years of hands-on experience in ServiceNow development and solution design
- Expertise in ServiceNow ITSM modules including Incident, Problem, Change, and Service Catalog
- Strong knowledge of ITIL framework and its practical applications within ServiceNow
- Proficient in JavaScript, HTML, CSS, and other relevant web technologies
- Experience in scripting, integration (REST/SOAP APIs), and system configurations
- Excellent analytical thinking, debugging skills, and attention to detail
- Strong written and verbal communication, with a collaborative and client-facing approach
- Mandatory: ServiceNow Certified Application Developer or equivalent certification
Preferred Traits
- Experience in Agile project environments
- Exposure to CMDB, Discovery, or Performance Analytics modules
- Ability to mentor junior developers or contribute to architectural decisions
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.