Enterprise Business Administrator II

PURPOSE OF THE CLASSIFICATION: Under direction performs technical and administrative work in a specialized applications/systems environment, involving technical analysis, evaluation, design, maintenance, support, training and performance monitoring of various systems and performs other related assigned duties.

Plans, analyzes, evaluates, configures and maintains relevant applications and system related files, and information interface with other City departments and outside agencies

Performs a variety of technical system tasks associated with the development and maintenance of specific systems and the generation of specialized reports

Evaluates, recommends, and coordinates implementation of the system as well as functional modifications and/or enhancements to existing processes and assists in the development of new processes that impact business requirements for the relevant system

Assists in the management of security requirements, user roles, permissions and workflows for assigned systems environments in accordance with City s policies

Ensures accurate system documentation, coordinating and/or performing modification testing and develops, provides and/or coordinates training, educational tools and materials

Analyzes technical responsibilities of users to ensure effective systems support for operational needs

Assists in the development of policy and procedures for system and user operation to maintain operational compliance

Audits systems and prepares specifications for scheduled reports to support all City department and customer service objectives.

Provides end user training of specific processes or application systems Researches, plans and implements procedures to maximize productivity of applications/systems

Must report to work on a regular and timely basis Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks.

QUALIFICATIONS: Training and Experience: Must meet the following criteria per Personnel Policies and Procedures, Section 100:

a) Graduation from an accredited college or university with a bachelor's degree in management information services, mathematics, statistics, business administration or accounting; including, or supplemented by,

b) Advanced coursework in computer sciences; and,

c) Four (4) years experience in accounting or systems analysis and design

Comprehensive knowledge of business and systems methodologies

Comprehensive knowledge of methods, procedures and techniques used in systems analysis and design and programming

Considerable knowledge of accounting, statistics, and modern business methods, principles, and practices

The City s revenue/expenses

Business process re-engineering concepts and methods

Lead, facilitate and organize with proven project management, leadership, interpersonal and motivational skills

Understand and formulate sound concepts governing relational database structures, utilize reporting/query tools and construct SQL statements

Work independently and recommend solutions to complex programming problems

Effectively communicate both verbally and in writing

Understand and influence the behavior of others within the organization, customers or the public in order to achieve job objectives and cause action or understanding.

Physical Requirements: Physical requirements include arm and hand dexterity enough to use a keyboard and telephone; occasional lifting and carrying up to 60 pounds; may be subject to walking, standing, sitting, reaching, handling and feeling; and vision, speech and hearing sufficient to perform the essential tasks.

a) None.

WORKING ENVIRONMENT: Working environment is primarily indoors in an office setting and may require travel to various City locations. Required to be on-call after business hours as necessary to maintain effective support of assigned system.