Overview
On Site
$50 - $60
Accepts corp to corp applications
Contract - W2
Contract - 6 Month(s)
Skills
Communication
Documentation
Incident Management
JIRA
Microsoft IIS
Microsoft SQL Server
Microsoft Windows
Microsoft Windows Server
Nagios
Production Support
Root Cause Analysis
SQL
Scripting
Servers
ServiceNow
SolarWinds
Splunk
Windows PowerShell
Windows Services
Job Details
Mandatory Skills:
- Windows Server OS basics (Services, Event Viewer, Task Scheduler)
- Basic SQL (MS SQL Server) querying
- Ticketing tools (ServiceNow, Jira)
- Monitoring tools (Nagios, SolarWinds, Splunk)
- Basic PowerShell scripting (optional)
- Strong communication and incident triage skills
Detailed Job description:
- Troubleshoot and resolve escalated incidents related to Windows servers and applications
- Perform root cause analysis using Windows Event Logs, IIS logs, and application logs
- Monitor and tune server and application performance
- Automate support tasks and monitoring using PowerShell scripting
- Support application deployments, patches, and configuration changes
- Collaborate with development and infrastructure teams for issue resolution
- Maintain and improve operational documentation, runbooks, and SOPs
- Proactively monitor batch jobs, Windows services, and system health
- Participate in incident management and on-call rotations
Good to have:
- Basic SQL (MS SQL Server) querying
- Ticketing tools (ServiceNow, Jira)
- Monitoring tools (Splunk, Datadog, CloudWatch)
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