Overview
Hybrid
Up to $25
Contract - Independent
Contract - W2
Skills
Virtual Private Network
Testing
Technical Support
Servers
Printers
Operating Systems
Network Design
Network
IT Operations
End-user Computing
Emerging Technologies
Documentation
Computer Networking
Computer Hardware
Job Details
Role: IT Technical Support Specialist
Location: Milledgeville, GA 31062 (Hybrid)
Duration: 9 Months
Interview mode: Webcam only
Objectives of this role
- Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
- Handle business-critical IT tasks and system improvements
- Enable faster and smarter business processes and employee productivity
- Research and evaluate emerging technologies, hardware, and software
- Serve as the subject-matter expert supporting Windows, and widely used software and applications, such as Microsoft and Adobe.
Responsibilities
- Install, configure, and support workstation software, hardware, printers, and phones
- Analyze staff needs, identify vulnerabilities, and boost efficiency and accuracy
- Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly
- Implement applications and software upgrades and troubleshoot any performance issues
- Train employees in using software and hardware, and provide technical support when needed
Required skills and qualifications
- Knowledge of troubleshooting MS Office 365, VPN, Adobe, McAfee, LogMeIn, encryption, etc.
- Ability to troubleshoot computer peripheral devices: printers, scanners, MDF, monitors, keyboard, mice etc.
- Experienced in troubleshoot issues on end user computing devices, including desktops, laptops, and Surface Pros.
- History of working in an Active Directory domain environment
- Proficient at software installs and troubleshooting
- Some networking knowledge, along with the ability to troubleshoot network issues from the command line.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.