ServiceNow Architect

  • Washington D.C., DC
  • Posted 4 days ago | Updated 4 days ago

Overview

Hybrid
$70+
Accepts corp to corp applications
Contract - W2
Contract - 12 Month(s)
Able to Provide Sponsorship

Skills

ITIL

Job Details

We are looking for a highly skilled ServiceNow Architect to lead the design, transition, and optimization of ServiceNow instances in a large-scale enterprise environment. The ideal candidate will have extensive hands-on experience with HAM Pro, ITAM, and CMDB along with strong expertise in enterprise integrations and governance.

Job Title: ServiceNow Architect

Duration: 12+Months
Location: Washington, DC (Hybrid Onsite once every 2 weeks)

Responsibilities:

  • Lead the architectural design and transition of ServiceNow instances across Dev, Test, and Prod.
  • Design and implement HAM Pro workflows, lifecycle processes, and reconciliation strategies.
  • Define and enforce CMDB data models and asset governance policies.
  • Collaborate with stakeholders to align solutions with business objectives.
  • Oversee data migration, instance cloning, and configuration integrity.
  • Integrate ServiceNow HAM Pro with third-party discovery/inventory tools.
  • Provide strategic guidance on hardware lifecycle management, procurement, and disposal.
  • Perform performance tuning and optimization of ServiceNow instances.
  • Develop architectural documentation, Visio diagrams, and technical design specs.

Required Skills & Qualifications:

  • 10+ years of experience as a ServiceNow Architect in enterprise environments.
  • Strong hands-on experience with ServiceNow HAM Pro and ITAM modules.
  • Expertise in instance transition methodologies, cloning, and upgrade cycles.
  • In-depth knowledge of CMDB design, asset reconciliation, and lifecycle workflows.
  • Familiarity with ITIL processes and enterprise IT governance.
  • Experience with integrations (e.g., SCCM, JAMF, Tanium).
  • Excellent communication and stakeholder management skills.
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