Avionics Technician

Overview

On Site
USD40 - USD45
Contract - W2

Skills

Avionics Technician

Job Details

job summary:

A Digital Engine Services (DES) Customer Support Representative provides the day to day technical support to customers/aircraft operators across the world for Digital Engine Services (DES) engine data acquisition and transmission systems. This position is responsible for in-service activities, including coordination and support of DES systems with internal Front Line organizations as well as the coordination of all DES technical communications internally and with customers/operators/aircraft Original Equipment Manufacturers (OEMs).




location: Norwood, Massachusetts

job type: Contract

salary: $40 - 45 per hour

work hours: 8am to 5pm

education: Associates



responsibilities:


  • Provide technical support to customers/aircraft operators/aircraft manufacturers across the world for Engine Data Acquisition and Transmission Systems.
  • Provide technical support of DES systems and Oil Analysis Technology with Front Line organizations.
  • Lead DES technical communications internally and with customers/operators.
  • Support field upgrade campaigns of DES systems and Oil Analysis Technology
  • Lead development of DES tools/services for customer support team
  • Work with customer support team situated across various locations
  • Actively support and participate in the program field issues summary meetings


qualifications:


  • Bachelor of engineering degree or equivalent with 5+ years' experience
  • Aerospace customer service or maintenance experience required
  • Experience with Avionics
  • Experience driving projects from beginning to end
  • Experience in use of data visualization tools
  • Strong understanding of aircraft systems
  • Understanding of aerospace industry customer base
  • Ability to communicate and provide technical expertise with internal employees and external customers.
  • Great listening abilities, high level of autonomy and strong analytical mind.
  • Flexible, able to adapt to rapid change of direction.
  • Demonstrated knowledge of data analysis and data visualization tools, such as Excel, Python and PowerBI
  • This position requires flexibility to support outside of regular office hours on an as-needed basis.


skills: The candidate needs to be a driven individual that can employ industry experience with individual dynamism to bring the front-line customer service team together and deliver comprehensive solutions. Excellent understanding of field and line maintenance activities, superior communication and people as well as information technology skills are fundamental.


The individual is recognized as highly self-motivated and a fast learner with strong communication, cross-functional teamwork, and problem-solving skills. The individual must have strong abilities to interface with customers, operators, aircraft maintenance personnel, engineers and OEMs to successfully complete projects and deliver world-class front-line services. Moreover, excellent analytical skills, proficiency in big data analysis methods and tools will also be contributors to the success of the individual selected.






Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.


It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.



Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.