Business Analyst

Overview

Remote
Hybrid
$55 - $65
Contract - W2
Contract - 6 Month(s)

Skills

Business Analysis
Business Process
Change Management
Document Management
Hyland OnBase
Project Management
Production Support

Job Details

Job Title: Business Analyst

Location: Salem, OR (97312) / Remote (must reside in an approved state see below)
Employment Type: 6+ Month W2 Contract (No C2C or sponsorship available)

About the Role:
Talent Groups is seeking a Business Analyst to support a client s Document Solutions team. This role is ideal for someone who thrives in a collaborative environment, enjoys solving user challenges, and has experience with document management systems and production support. You will serve as the bridge between application behavior and user experience, ensuring smooth functionality while driving process improvements.

What You Will Do

  • Partner with stakeholders to analyze business processes, gather requirements, and recommend solutions that increase efficiency and improve user experience.
  • Support production environments by investigating and resolving application issues (around 10 percent of tickets require in depth analysis).
  • Contribute to ongoing projects, including:
    • Upgrades to document management systems
    • Implementation of decision based workflows
    • SharePoint integration initiatives
  • Provide change management leadership and user training for system improvements.
  • Collaborate with cross functional teams, serving as both a technical advisor and user advocate.
  • Stay current on industry standards, business analysis best practices, and document management trends.

What We Are Looking For

  • 5 or more years of experience in business analysis and project management.
  • Strong production support background with experience resolving user issues.
  • Hands on experience with document management platforms (OnBase preferred, but K2, Expression, or similar tools are also relevant).
  • Proven ability to work directly with users, including front line staff supporting external customers.
  • Excellent communication skills and a collaborative mindset, naturally curious and proactive in problem solving.
  • Bachelor s degree in business administration, communications, computer science, engineering, economics, or a related field (preferred).
  • Insurance industry or workers compensation experience is a plus, but not required.

Additional Details:

  • This is a remote-friendly role; however, candidates must reside in one of the following states:
    AL, AZ, DE, FL, GA, ID, IL, MI, MO, NE, NV, NC, ND, OH, OR, PA, SC, TX, UT, VA, WA, WV, WI

Talent Groups is an equal opportunity employer.
Only qualified candidates will be contacted.
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