Overview
HybridHybrid work: currently 2 days remote/3 days in office, to 4 days in office in June 2025
Depends on Experience
Contract - Independent
Contract - W2
Contract - 8 Year(s)
25% Travel
Skills
Aruba
Cisco
HP
LAN
Juniper
Network Administration
Network
Meraki
TCP/IP
Switches
VLAN
Tier 3
Tier 1
Tier 2
Routers
Job Details
Job Title: IT - Network Engineer III
Location work will be performed: NCO031 - Raleigh - 4110 Wake Forest Rd
Job Description: Job Title: Engineer, Systems II
Location: Raleigh, NC (Hybrid work: currently 2 days remote/3 days in office, to 4 days in office in June 2025).
Resource Quantity: 2
Schedule: Mon-Fri (hours of support between 8:00 a.m. ET- 6:00 p.m. ET) Summary Our Client is seeking an Engineer, Systems II to perform enterprise and local level LAN/WAN monitoring and propose enhancements that increase performance/reduce costs. This individual will be expected to work independently or semi-independently with a minimum of guidance or direction.
Client requires the supplier to augment the Client team and provide wired switch and network operation and management in support of clients initiatives and projects.
Duties and Responsibilities:
- Minimum of 3 years technical experience providing Service Now Tier 2 support to mitigate Service Tickets Issues/Outages/End User support needs.
- Monitors network hardware operations to ensure properly set configuration options.
- Performs cost/benefit studies of network configuration and recommends enhancements.
- Advises network users of hardware requirements, configurations, and limitations.
- Coordinates installation activities by interfacing with hardware and software planners.
- Instructs operations personnel on the use of new equipment.
- Coordinates repair of vendor-owned equipment.
- Maintains contact with vendors during problem restorations and advises customers and management of restoration status.
- Interfaces with users during the support process.
- May assist with strategic or tactical planning to justify, market, or manage the technology needed for successful business operations.
- Working knowledge of Cisco, Cisco Meraki, HP Aruba and Juniper technologies
Responsibilities will include:
- Implement and maintain LAN configurations, protocols, and inventory.
- Troubleshoot and resolve LAN connectivity issues, including, but not limited to, switches, routers, and cabling.
- Document troubleshooting steps and solutions for future reference.
- Assist Tier 1 support in diagnosing and resolving LAN-related problems.
- Provide Tier 2 support for LAN-related incidents and service requests escalated from Tier 1.
- Collaborate with Tier 3 LAN Engineers for complex issue resolution.
- Perform duties in support of the mission as directed by Client Management.
- Typically performs all functional duties independently.
Required Skills:
- Minimum of 5 years of experience in LAN support.
- Proficiency in LAN protocols and technologies (e.g., TCP/IP, VLANs, Spanning Tree Protocol).
- Strong troubleshooting and analytical skills.
- Understanding of LAN security standards and methodologies.
- Strong communication and interpersonal skills with a team mindset.
- Ability to work independently and thrive in a fast-paced, rapidly changing environment.
- Continuous learning and staying up to date with the latest trends, technologies, and industry developments in the LAN Engineering field.
Desired Skills:
- Experience with IP Address Management Systems to include voice VLAN sizing.
- Experience performing switch acceptance for new field sites.
- Experience determining whether additional measures are required beyond those provided by the infrastructure tools being deployed.
- Experience with other wireless solutions such as Cisco Meraki, HPE Aruba, Juniper Mist, and Fortinet.
Education:
- A minimum of five (5) to seven (7) years relevant experience.
- A degree from an accredited College/University in the applicable field of services is required. If the individual's degree is not in the applicable field, then four additional years of related experience is required.
Additional Provisions
- Pass both a client mandated clearance process to include drug screening, criminal history check and credit check.
- If a candidate is given an interim clearance, continuation of employment is then based on the candidate receiving a sensitive clearance.
- Candidate must have lived in the United States for the past 5 years.
- Cannot have more than 6 months travel outside the United States within the last five years. Military Service excluded. (Exception does not include military family members.)
- The enforced dress code is business casual, i.e., collared shirt with slacks for men, no skirts above the knee for women.
- Open to travel 10%
Place and Period of Performance Hours of support:
M-F 8 6 pm
Location: Raleigh, NC
Thanks & Regards,
T G Vamsi
US IT Recruiter
Lucid Technologies Inc
O: Ext: 214
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