Epic Resolute Professional Billing Consultant

Job Title: Epic Resolute Professional Billing Consultant

Duration: 3 Months

Remote!!

Job Overview:

We are seeking a skilled Epic Resolute Professional Billing Analyst to lead or support all stages of the Epic EHR Professional Billing (PB) implementation lifecycle. This role involves close collaboration with clinical, revenue cycle, and technical teams to ensure EHR system configurations support business and patient care goals. The ideal candidate will utilize Epic tools such as Sherlock, Orion, and Nova to drive efficiency and best practices.

Key Responsibilities:

• Manage all phases of Epic EHR PB implementation including requirements gathering, design, configuration, testing, training, and go-live support.
• Align system configuration with clinical and financial workflows to meet organizational objectives.
• Customize and optimize the Epic EHR Professional Billing application based on stakeholder requirements and industry standards.
• Leverage Epic utilities (Sherlock, Orion, Nova) for workflow analysis and solution development.
• Engage with departments to understand EHR requirements and translate them into system specifications.
• Analyze and document business processes, identify areas for process improvement and automation within the EHR framework.
• Coordinate EHR security configurations, user role management, and data access governance.
• Serve as the primary contact for EHR-related issues, troubleshooting and resolving technical concerns.
• Ensure interface functionality between Epic EHR and other systems meets clinical and billing needs.
• Implement and oversee testing processes including end-user, integration, and hardware testing.
• Evaluate and deploy new Epic EHR module releases, system patches, and version upgrades.
• Collaborate with vendors to resolve application issues and manage production support.
• Develop training materials and lead EHR training sessions for users and trainers.
• Support data conversion planning and validation during system upgrades or migrations.
• Maintain updated test scripts reflecting current and future-state EHR workflows.
• Participate in on-call support rotation and provide remote/onsite go-live support.
• Review EHR release notes and assess impact on existing configurations, recommending necessary changes.
• Contribute to disaster recovery planning and testing for the EHR environment.
• Follow change management protocols and ensure quality assurance standards are met.
• Perform related EHR support duties as assigned.

Requirements:

• Epic Resolute Professional Billing (PB) Certification Required
• Epic PB Claims Certification Preferred but not required
• Epic Charge Router Certification Preferred
• Prior experience working in an FQHC (Federally Qualified Health Center) environment Highly desirable
• Minimum 2 years of experience in healthcare IT support, including 6+ months of Epic EHR user support
• Solid understanding of healthcare billing, charge capture, and reimbursement processes

Education & Experience:

• Bachelor s degree in Information Systems, Healthcare Administration, or related field Preferred
• At least 3 years of experience implementing, configuring, or supporting Epic EHR Professional Billing
• Strong analytical and decision-making skills with a focus on EHR optimization
• Excellent interpersonal, communication, and customer service abilities
• Ability to prioritize and manage tasks in a fast-paced healthcare environment
• Demonstrated ability to work independently and collaboratively within a team